Ray Shanahan
Regional Vice President
Every day, we aim to be the home lender choice of real estate agents and their clients. The visionary behind our company is Gary Keller, the entrepreneur who founded Keller Williams, the world’s largest real estate company by agent count. I... Show More
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Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
Great experience would highly recommend!
Reply from Ray Shanahan
September 8th, 2026 03:17 AM
I appreciate that! Thank you and let me know if I can help in the future.
Ray and his team at TowneBank have gone far and beyond to make our dreams come true. This is the second time around helping our family with home ownership.
Reply from Ray Shanahan
September 8th, 2026 03:17 AM
Always a pleasure. Let me know if I can help with anything else.
I have already shared my constructive feedback based on below parameters - Trust - verbal commitments vs actual was a constant gap. It was confirmed verbally that Loan origination charges were waved off however reappeared. It was confirmed...
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Great customer service
Reply from Ray Shanahan
September 8th, 2026 03:17 AM
Thank you so much, Melanie. I'm happy we could help you with your mortgage needs.
Great experience
Reply from Ray Shanahan
September 8th, 2026 03:17 AM
Thank you Jason!
Ray's knowledge and expertise helped us move quickly and successfully on the home and community we wanted.
Reply from Ray Shanahan
September 8th, 2026 03:17 AM
I'm thrilled to hear that my knowledge and expertise made a positive impact on your home buying process. Helping clients like you move quickly and successfully is always my goal. Thank you, for this fantastic review and for giving TowneBank...
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Ray and his team always being available to answer all my questions. I appreciate them going the extra mile to ensure we are taken care of. Great teamwork. It was a pleasure working them.
Reply from Ray Shanahan
September 8th, 2026 03:17 AM
Thank you Kesval for your kind words. I am so glad to hear that myself and my team were able to make your experience a positive one. We value our customers and strive to ensure all of their needs are met. Thank you for taking the time to leave...
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Working with Ray Shanahan and his team was a great experience. They were always very prompt, friendly and they explained everything clearly. They clearly do everything that they can to give the client the best possible loan to fit the individual...
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Reply from Ray Shanahan
September 8th, 2026 03:17 AM
Thank you so much for your kind words and fantastic review, David! It was an absolute pleasure to work alongside you. Our team at TowneBank Mortgage always strives to provide the highest level of service and clarity throughout the mortgage...
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The entire staff was very prompt, efficient, friendly and they explained everything clearly. We were also able to get a conventional loan instead of FHA and with a lower prepayment than I thought might be possible. Buying a home involves great...
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Reply from Ray Shanahan
September 8th, 2026 03:17 AM
Thank you, David. We truly appreciate your high rating and your trust in TowneBank Mortgage. Always feel free to reach out if you need any further assistance.
We were told we were "locked in" to a rate then were told that it went up a few days before closing. We also didn't get information on where to pay the 1st payment. We have been looking for where to login and find our mortgage information and...
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Reply from Ray Shanahan
September 8th, 2026 03:17 AM
I appreciate your feedback, Kathryn. I apologize if there were any miscommunications regarding the rate lock, these things can sometimes fluctuate due to market conditions. As for your first payment, I am sorry to hear that this information...
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About
Every day, we aim to be the home lender choice of real estate agents and their clients. The visionary behind our company is Gary Keller, the entrepreneur who founded Keller Williams, the world’s largest real estate company by agent count. In early 2023, Mutual of Omaha Mortgage acquired Keller Mortgage. This strategic move combines the strengths of two industry leaders to create a better experience for homebuyers. The new team operates as Keller Home Loans.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS#117982
Disclaimer
Keller Home Loans is a division of Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org