Randy Mathis

And letting me know about options. So far, so good with the experience with Randy

Process was painless and never felt forced or pressured to sign or continue. The rates and fees were the best we found. All questions were answered clearly and quickly without feeling like we were being talked down to.

Quick, easy and informative.

The advice and ability to offer the best options was provided, and I was appreciative of the step-by-step walk through that was given by staff members!

Your persistence paid off for both of us! This was a life altering decision and outcome for my family, thank you West Capital!

Randy is excellent in every ways. He is just 1 text away from any of my questions.

Randy was very helpful, patient with me. His customer service kept me from choosing other lenders. He is the gentleman I would go to for information.

He helped me understand the situation well, and explained it for me.

Easy to get a hold of explained everything very well and cared about my situation and did everything he could to find the best deals and options

Randy was great to work with, However this process was very slow and took almost 2 months to complete. I understand the holidays played a part in this as well. The rates and closing costs were extremely competitive.