PenTrust Mortgage Group - Rachelle Strom's Cover Image
PenTrust Mortgage Group - Rachelle Strom - Loan Officer | NMLS# 1327668 in Colorado Springs, CO

PenTrust Mortgage Group - Rachelle Strom

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Loan Officer | NMLS# 1327668

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With over 15 years of experience in financial services, Rachelle brings a strong business foundation and a personalized approach to every transaction. Prior to joining the mortgage industry, Rachelle spent several years working in business ... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
95%
4 Star
3%
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0%
2 Star
1%
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1%
Reviews from Web
  • SFTP
    S
    Steven T
    Colorado Springs, CO
    Posted on February 3rd, 2025 10:49 PM
    Quick replies and reliable information. Rachelle obviously knows what she's doing and made the whole process very transparent and easy.
    Reply from Rachelle Strom
    February 13th, 2025 10:51 PM
    Thank you so much for your kind words, Steven! I'm thrilled to hear that you found the process transparent and easy. It was a pleasure working with you, and I'm glad I could provide the quick replies and reliable information you needed. If...
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  • SFTP
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    Joyce N
    Colorado Springs, CO
    Posted on February 3rd, 2025 09:03 PM
    Responsive
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    R
    Ravi K Y
    Posted on January 29th, 2025 05:12 AM
    I recently worked with Rachelle as my loan officer for our first home purchase, and I highly recommend her. As first-time buyers, my wife and I had many questions, and Rachelle patiently explained everything. She helped us understand the benefits...
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  • SFTP
    J
    Jonas R
    Monument, CO
    Posted on January 12th, 2025 06:53 PM
    Rachelle went out of her way to communicate and ultimately lock us into a great rate in a challenging environment. We look forward to working with her again.
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    J
    Jennifer S
    Larkspur, CO
    Posted on January 10th, 2025 05:33 PM
    Tachele navigated everything well, even the surprises.
    Reply from Rachelle Strom
    January 31st, 2025 12:38 PM
    Wow, Jennifer, a 5-star review! Thank you so much! I'm so glad I could help you navigate the purchase process, even with those unexpected bumps in the road. It was a pleasure working with you, and I'm thrilled everything worked out.
  • SFTP
    R
    Randall S
    Larkspur, CO
    Posted on January 6th, 2025 07:46 PM
    Great customer service
    Reply from Rachelle Strom
    January 16th, 2025 07:49 PM
    I'm thrilled to know that you had a great experience with our customer service, Randall. Your feedback means a lot to me and the entire team at PenTrust Mortgage Group. Your 5-star rating is greatly appreciated. If you have any further questions...
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  • SFTP
    D
    Dominique W
    Colorado Springs, CO
    Posted on December 10th, 2024 05:59 PM
    Rachelle made it seamless, she offered as much support as we needed. She was able to help us narrow down which loan would be the best for us. She replied to everything quickly and was able to make this so easy for us.
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    Reply from Rachelle Strom
    December 20th, 2024 06:00 PM
    Hi Dominique, I'm thrilled to know that you had a positive experience with your loan process at PenTrust Mortgage Group. Your feedback is much appreciated. Ensuring your process was seamless and supportive was my top priority, so I'm glad to...
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  • SFTP
    M
    Megan A
    Colorado Springs, CO
    Posted on December 7th, 2024 12:12 AM
    See previous
    Reply from Rachelle Strom
    December 17th, 2024 12:15 AM
    I'm thrilled to hear that your refinancing process with PenTrust Mortgage Group went so smoothly, Megan! Your 5-star rating means a lot. If you have any future needs or questions, don't hesitate to reach out. Thanks for choosing me for your...
    read more
  • SFTP
    S
    Sheba M
    Colorado Springs, CO
    Posted on December 6th, 2024 02:53 PM
    Rachelle made the experience great
    Reply from Rachelle Strom
    December 16th, 2024 02:54 PM
    I'm so glad to hear that you had a great experience with your loan purchase, Sheba! It was a pleasure assisting you and I'm delighted that I was able to make the process enjoyable for you. Thank you for your kind words and the 5-star rating,...
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  • SFTP
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    Joshua A
    Colorado Springs, CO
    Posted on December 3rd, 2024 02:27 PM
    Rachelle was quick to answer questions and thorough in her expanations.
    Reply from Rachelle Strom
    December 13th, 2024 02:29 PM
    Hi Joshua! I'm so glad to hear that you had a positive experience with your refinancing process. It was truly my pleasure to assist you and answer any questions you had. I strive to provide clear and thorough explanations for all of my clients....
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    About
    With over 15 years of experience in financial services, Rachelle brings a strong business foundation and a personalized approach to every transaction. Prior to joining the mortgage industry, Rachelle spent several years working in business banking and co-owned a family business. Rachelle's current role gives her the opportunity to leverage her financial expertise to help clients realize their short and long-term home ownership goals. Rachelle earned her bachelor's degree in Business Administration from Augustana College and her MBA from Augsburg University. In her spare time, Rachelle enjoys spending time with her husband, two kids, and their two labradoodles. You can also find her skiing, traveling, and enjoying food and wine.
    Products & Services
    Mortgage Loan Officer
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1327668
    Disclaimer
    I am authorized to do business in the state of Colorado.; NMLS ID: 1327668; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.