

PenTrust Mortgage Group - Rachelle Strom
Loan Officer | NMLS# 1327668

With over 15 years of experience in financial services, Rachelle brings a strong business foundation and a personalized approach to every transaction. Prior to joining the mortgage industry, Rachelle spent several years working in business ... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Rachelle has been a great loan officer. She has always answered our questions and made sure we have everything we need. We had a great experience with Rachelle and PenTrust.
Have no constructive feedback to enhance your service it's enough to say you earned my 5 star review keep up the good work
Rachelle was fantastic and absolutely made the process easy and stress free. She was very attentive and quick to respond, answering any questions us first-time homebuyers had. Thank you again, Rachelle!
Rachelle was very responsive to our questions during the loan process and timely in her responses. We enjoyed working with her.
Process was seamless and your attention to details was spot on.
Thank you Rachelle! It has been a pleasure as always!
Their company withdrew our full loan approval 9 days after it was granted and only 1 week before we were suppose to close and after our $12K of earnest money was deemed non refundable per our purchase contract. Neither agent or myself had ever...
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Their company withdrew our full loan approval 9 days after it was granted and only 1 week before we were suppose to close and after our $12K of earnest money was deemed non refundable per our purchase contract. Neither agent or myself had ever...
read more
Reply from Owner
October 24th, 2021 12:00 AM
Josh, while our team worked hard to ensure the approval of your loan, COVID guidelines impeded our ability to service self-employed buyers. We understand that you were not satisfied with the process and we apologize. If there is anything else...
read more
Knowledgeable, great service, and handled all of my questions very well.
Thank you so much. It is always great working with you.
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About
With over 15 years of experience in financial services, Rachelle brings a strong business foundation and a personalized approach to every transaction. Prior to joining the mortgage industry, Rachelle spent several years working in business banking and co-owned a family business. Rachelle's current role gives her the opportunity to leverage her financial expertise to help clients realize their short and long-term home ownership goals. Rachelle earned her bachelor's degree in Business Administration from Augustana College and her MBA from Augsburg University. In her spare time, Rachelle enjoys spending time with her husband, two kids, and their two labradoodles. You can also find her skiing, traveling, and enjoying food and wine.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1327668
Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 1327668; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.