PenTrust Mortgage Group - Rachelle Strom's Cover Image
PenTrust Mortgage Group - Rachelle Strom - Loan Officer | NMLS# 1327668 in Colorado Springs, CO

PenTrust Mortgage Group - Rachelle Strom

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Loan Officer | NMLS# 1327668

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With over 15 years of experience in financial services, Rachelle brings a strong business foundation and a personalized approach to every transaction. Prior to joining the mortgage industry, Rachelle spent several years working in business ... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • SFTP
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    Tanner G
    Monument, CO
    Posted on April 2nd, 2024 02:01 PM
    Rachelle was available for questions throughout the process (even dumb or repeat questions). She did a good job explaining things. The fees associated with a HELOC weren’t explained up front, but this ended up being inconsequential. We appreciated...
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    Wilson P
    Colorado Springs, CO
    Posted on April 1st, 2024 10:17 PM
    It was easy.
    Reply from Rachelle Strom
    April 11th, 2024 10:20 PM
    I'm thrilled to hear that your loan process went smoothly, Wilson! It's always my goal to make the mortgage process as effortless as possible for my clients. Your feedback means a lot to me and the entire PenTrust Mortgage Group team. Thank...
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  • SFTP
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    Daniel K
    Colorado Springs, CO
    Posted on March 8th, 2024 02:40 PM
    Good communication and guidance along the process.
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    K
    Kevin C
    Colorado Springs, CO
    Posted on March 8th, 2024 02:39 PM
    See my comments in the previous slide, also, the experience was great because Rachelle guided me through the whole process and worked very hard for the best possible outcome! I am very happy to have had such a knowledgeable loan originator...
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    Reply from Rachelle Strom
    March 18th, 2024 02:43 PM
    Thank you so much, Kevin, for your kind words and the 5-star rating! I'm thrilled to know that you had a great experience working with me at PenTrust Mortgage Group. I always strive to guide my clients through the process and work hard to achieve...
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  • SFTP
    A
    Angela S
    Colorado Springs, CO
    Posted on March 5th, 2024 03:16 PM
    Great communication and timeliness.
    Reply from Rachelle Strom
    March 15th, 2024 04:02 PM
    I sincerely appreciate your kind words, Angela. It was my pleasure to assist you with your purchase at PenTrust Mortgage Group. Communication is one of the key elements of my approach and I'm glad you found it effective. Your feedback motivates...
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  • SFTP
    M
    Michael M
    Colorado Springs, CO
    Posted on March 5th, 2024 01:17 PM
    Everything was great! Very professional and very understanding team!
    Reply from Rachelle Strom
    March 15th, 2024 01:21 PM
    I'm deeply grateful for your kind words and the excellent rating, Michael! It was a pleasure assisting you with your loan purchase at PenTrust Mortgage Group. Our team strives for professionalism and understanding in every interaction, so it's...
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    Stephanie R
    Colorado Springs, CO
    Posted on February 18th, 2024 03:18 AM
    Thanks for making it smooth and easy!
  • SFTP
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    Scott K
    Monument, CO
    Posted on February 10th, 2024 02:59 AM
    Building and buying a house like this is a dream come true and a heart attack at the same time. The PenTrust team took a huge stress off of our plate by providing excellent customer service with a knowledgeable and competent team. Thank you!...
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  • SFTP
    R
    Raymond G
    Colorado Springs, CO
    Posted on February 6th, 2024 05:57 PM
    We had to make decisions with confidence and understanding. Rachelle and her team were of great assistance getting us through the entire process. We would recommend Pentrust to anyone.
  • SFTP
    K
    Kerry T
    Monument, CO
    Posted on February 5th, 2024 07:01 PM
    Communication, accuracy, and demeanor. We're pretty easy to work with and Rachelle made it super easy!
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    About
    With over 15 years of experience in financial services, Rachelle brings a strong business foundation and a personalized approach to every transaction. Prior to joining the mortgage industry, Rachelle spent several years working in business banking and co-owned a family business. Rachelle's current role gives her the opportunity to leverage her financial expertise to help clients realize their short and long-term home ownership goals. Rachelle earned her bachelor's degree in Business Administration from Augustana College and her MBA from Augsburg University. In her spare time, Rachelle enjoys spending time with her husband, two kids, and their two labradoodles. You can also find her skiing, traveling, and enjoying food and wine.
    Products & Services
    Mortgage Loan Officer
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1327668
    Disclaimer
    I am authorized to do business in the state of Colorado.; NMLS ID: 1327668; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.