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  • NMLS #1639872
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

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Pacific Time
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NMLS #1639872
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5.0
SFTP
L
Larry M
Posted on July 13th, 2023 12:22 PM
It was the communication and keeping me informed of everything that needs to be done in order for the process to go smooth
5.0
SFTP
B
Brenda G N
Posted on July 9th, 2023 12:14 PM
Everyone was very informative. What questions I had were all answers All my calls were answered or returned in a very timely manner
2.75
SFTP
S
Steven S
Posted on July 6th, 2023 01:15 PM
Better follow up, we were waiting to hear that everything was complete and finalized. Instead we found out when checks were mailed to us to pay off the debts that were OKed to pay off. By the time we received them were were passed the due date....
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4.75
SFTP
M
Mose E D
Posted on July 6th, 2023 11:33 AM
Customer service was very good
3.5
Encompass
J
James W
EVANSVILLE, IN
Posted on June 21st, 2023 08:43 PM
Customer service was great
5.0
Encompass
G
Gerry A
FAYETTEVILLE, NC
Posted on June 15th, 2023 02:29 PM
Phillips and the entire team at Good Leaps were extremely professional, answered all of my questions, no matter how minor, brought up suggestions that would benefit my family and were extremely informative. Great experience and great service....
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5.0
Encompass
S
Susan B
DAVENPORT, FL
Posted on January 16th, 2023 08:14 PM
Great communication and friendliness
5.0
Encompass
S
Steven S B
ELIZABETH, CO
Posted on December 29th, 2022 01:43 PM
My loan processor Diana Oseguera. Wow, what an amazing person. Way over the top, in every catagory! I will recommend Diana Oseguera and Good Leap to everyone. You have an amazing asset to your company and I hope that she is rewarded handsomly...
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5.0
Encompass
J
James G H
COLORADO SPRINGS, CO
Posted on December 22nd, 2022 04:05 PM
Good help in the whole process. Thank you
3.75
Encompass
K
Kandice A B
KISSIMMEE, FL
Posted on October 18th, 2022 10:20 PM
Overall, the customer service was good. Philips was friendly and very knowledgeable. I truly appreciate his patience with all my questions and how he eased my concerns. The underwriting process could have been better; We were asked to provide...
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