

Phil Laughlin at CrossCountry Mortgage
Loan Originator | NMLS #8420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in South Portland, ME. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
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We had hurdles and hoops to jump through with another bank before we came to Phil, and he just got it done without all the hoops and hurdles. He came highly recommended and he did not disappoint.
Reply from Phil Laughlin
July 13th, 2025 02:45 PM
Alex, I truly appreciate your feedback. I'm glad I could help simplify the process after your earlier challenges with another bank. It's rewarding to know that I lived up to the recommendation and met your expectations. If you ever need assistance...
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SIMPLY THE BEST! Phil and his team make the process so smooth and easy, it takes the stress out of the entire process. Documents were super easy to upload and make approval fast and easy!
Responsive, knowledgeable, friendly, dependable
Reply from Phil Laughlin at CrossCountry Mortg...
April 10th, 2025 12:45 PM
I'm thrilled to hear that you found the service responsive, knowledgeable, friendly, and dependable. It was a pleasure assisting you, and I appreciate your feedback.
Very quick response to questions. Made process understandable and had a good team!
Phil was really supportive, informative, and helpful throughout the process. Available to answer any questions I had, day or night, which was really comforting as a first time home buying with no prior experience with mortgages.
Reply from Phil Laughlin
October 31st, 2024 02:09 PM
Jessica, I appreciate your kind words and the time you took to leave such a positive review. It was a pleasure guiding you through the mortgage process and ensuring all your questions were answered. Knowing that you felt supported and informed...
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Phil and Pam, thank you so much! You made this process so easy for us and we enjoyed working with you.
Reply from Phil Laughlin
October 17th, 2024 01:07 PM
Hi Karlie! It was a pleasure to work with you too. We're delighted that you found the process easy and enjoyable. Your satisfaction is our highest priority. We look forward to assisting you with any future mortgage needs you might have. Thank...
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Phil made it evident that he was available every step of the way and he had my back. I appreciate that level of service very much.
Reply from Phil Laughlin
October 3rd, 2024 09:42 PM
Hi Thomas, thank you for your high rating and the great review. I'm glad to hear that you felt supported throughout the process - that's exactly what I strive for. It's been my pleasure assisting you. If there's anything more you need from...
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This was a very frantic situation in which I needed to get the mortgage F-A-S-T! And Phil did it! AMAZING! The systems at CCM are fast and smooth. The Admin team (Pam especially) was great. The closing was accomplished and a crazy situation...
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Reply from Phil Laughlin
August 31st, 2024 01:45 PM
Patricia, it was truly an honor to help you navigate through such a frantic situation. I'm glad that I was able to assist in securing your mortgage quickly and efficiently. It's heartening to hear that you found our systems at CrossCountry...
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It is a pleasure to work with Phil and the entire team at CC mortgage. I had a relatively unique situation and Phil was candid with me and helped me navigate the entire process. He, and Pam, were extremely responsive with me and especially...
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Reply from Phil Laughlin at CrossCountry Mortg...
August 13th, 2024 01:05 PM
Hi Samuel, Thank you for your kind words and for taking the time to share your positive experience with me and the team at CrossCountry Mortgage. Your satisfaction is our number one priority, and I'm glad to hear that we were able to navigate...
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I had no interaction with Phil other than seeing him at closing. Buyer agent gave me the updates. A call would have been appreciated. I knew you would get it done but not familiar at all with your company.
Reply from Phil Laughlin at CrossCountry Mortg...
June 25th, 2024 12:58 AM
Thank you for your feedback. We greatly appreciate your insights as they are crucial for our improvement. Please feel free to connect with us anytime to discuss how we can better serve your needs and enhance our services. We are always here...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in South Portland, ME. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #8420 | Branch NMLS #1464135
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 8420
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095