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Guild Mortgage - Phil Cheung
Branch Manager | NMLS #481162
"My goal is to provide all possible scenarios to help each client to become a homeowner."With over ten years in the mortgage industry, I joined the RMS team in 2016, and I'm looking forward to bringing my experience to Guild Mortgage. In my... Show More
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Phil took the time to understand what my needs were and what my financial limitations were. He was able to make everything work out so we were able to move forward with the process. He helped me through every step of the process making it a...
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Reply from Phil Cheung
July 12th, 2024 05:08 PM
Hi Brian, thank you for your wonderful review and for giving me a full 5-star rating! I'm thrilled to hear that you found the refinance process seamless and stress-free, as that's always my goal. I'm glad that I was able to understand your...
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Phil's consistent communication to all parties explaining where we are in the process has been amazing as always. Very knowledgable.
Reply from Phil Cheung
July 4th, 2024 05:53 PM
I'm thrilled to hear that you had a positive experience with the mortgage process, Jeffrey. Your feedback genuinely means a lot to me. It's always my aim to keep all parties updated and to ensure the process runs smoothly. Your acknowledgement...
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Phil was great in the overall process of buying our home; good communication. etc.
Reply from Phil Cheung
June 28th, 2024 01:00 PM
Thanks for the wonderful review, Michelle! I'm really glad to hear you had a great experience with your home purchase. Good communication is something I always strive for, so it's really rewarding to hear it made a positive difference in your...
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Phil was fantastic to work with! He kept us updated on the sale and was extremely professional and attentive. I plan on using Phil again for future transactions.
Reply from Phil Cheung
June 21st, 2024 05:38 PM
I'm thrilled to hear that your purchase process went smoothly, Adam. It's always my goal to keep clients updated and to provide professional service in each transaction. I'm looking forward to working with you on future transactions. Thanks...
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Like I said, Phil was great. He made a confusing process much easier to navigate and he was always there to answer any questions.
Reply from Phil Cheung
June 21st, 2024 03:32 PM
I'm thrilled to hear you had such a positive experience, Mark! Making the mortgage process easier to navigate and being available to answer all your questions is always my top priority. It's wonderful to know my efforts resonated with you....
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Mr cheung, was very professional, and respective, and very patience to explained things to you. We thank you for all you do.
Reply from Phil Cheung
June 17th, 2024 10:35 PM
I'm thrilled to hear that you had such a positive experience, Albertina! It was certainly my pleasure to assist you with your purchase, and I appreciate your recognition of my professionalism and patience. Your satisfaction is my top priority,...
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I think the whole process could be better organized. As soon as you here "offer accepted" you should provide your client with a "bullet list" of items that will be needed right up to the closing. It was quite frustrating to be told a week before...
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They made everything easy for me
Great follow thru by Phil
Reply from Phil Cheung
June 8th, 2024 04:31 PM
I'm thrilled to hear about your positive experience, Charles! As your service provider, I aimed to ensure a smooth loan purchase process and I'm glad to know that my effort made a significant difference. Your 5-star rating is much appreciated....
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Phil is amazing!!
Reply from Phil Cheung
May 24th, 2024 01:15 PM
Thank you for the generous feedback, Anthony! It was my pleasure to assist you with your loan purchase. I'm thrilled to hear that you had a positive experience with Guild Mortgage. Your satisfaction is my top priority, and I'm glad I could...
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About
"My goal is to provide all possible scenarios to help each client to become a homeowner."With over ten years in the mortgage industry, I joined the RMS team in 2016, and I'm looking forward to bringing my experience to Guild Mortgage. In my spare time, I enjoy golfing, fishing, and traveling with my children.
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