

Peggy Alley, Ruoff Mortgage
VP Branch Manager | NMLS# 228133 | Ruoff Mortgage ...

Additional Licenses: NMLS# 228133 | OH - MLO.025367.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Peggy was thorough in working with me to complete my loan application quickly and efficiently.
Overall, working with Peggy was a great experience for a first time home buyer. She was super informative and quick to communicate.
Reply from Peggy Alley
May 20th, 2026 07:10 PM
I'm grateful to hear that you had a great experience as a first-time homebuyer, Sarah. Providing informative and prompt communication is always my goal. If you have any further questions or need assistance, I'm here to help.
Peggy was the best and communicated every step of the way! Loan butler was easy to use , navigate, and understand. It was an easy process!
Reply from Peggy Alley
May 1st, 2026 03:38 PM
I'm pleased to hear that you found the process easy, Morgan. Communication is key, and I'm glad you felt supported at every step. Thank you for your feedback on the Loan Butler as well. If there's anything else you need, feel free to reach...
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I like dealing with your best friend… They always keep you up to speed. You can even call or text her on a Sunday.
Reply from Owner
March 30th, 2026 05:47 PM
I'm glad you find working with me comfortable, Mark, and that you appreciate the communication. Keeping you informed at every step is important, and I’m always here to assist, even on Sundays. Thank you for your trust in me at Ruoff Mortgage....
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Awesome communication… It felt like I was dealing with a close friend.
Peggy Alley, Ruoff Mortgage has received a review with 5 star rating from Melissa E
Reply from Owner
January 16th, 2026 02:06 PM
I appreciate your positive rating, Melissa. If you have any questions or need further assistance, I'm here to help.
Peggy was always available to answer my questions and was very patient and walked me through all of my questions. She also kept me updated all along the way, she was really great to work with and I would highly recommend her!
Reply from Peggy Alley
January 12th, 2026 07:43 PM
I'm thankful for your kind words, Melissa. It was a pleasure assisting you throughout the process and being there to address your questions. Keeping you updated and ensuring you're comfortable and informed is something I always aim for. I'm...
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Peggy Alley, Ruoff Mortgage has received a review with 5 star rating from Megan V
Quick to respond
Very pleasant
Very knowledgeable
Made for a easy process
Very helpful
Reply from Peggy Alley
October 28th, 2025 07:10 PM
Your feedback is truly appreciated, Megan. I'm glad to know that my quick responses and knowledge made the process easier for you. Being helpful and ensuring a pleasant experience is always my goal. If there are any more questions or assistance...
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Communication and quick responses
10 of 82
About
Additional Licenses: NMLS# 228133 | OH - MLO.025367.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
I offer Conventional, FHA, VA, USDA and OHFA loans.
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 228133
- OH - MLO.025367.000
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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