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Guild Mortgage - Pam Rios
Senior Loan Officer | NMLS# 208089
Pam Rios brings an impressive 39 years of experience in the mortgage industry, having achieved notable milestones such as being the first FHA direct endorsement underwriter in the United States Virgin Islands. Recognized in the top 10 of pr... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Pam Rios is exceptional. I love her and I loved what she did for me. Excellent and impressive. She promised to me that she will make me close and she did it. other lenders struggled to get my application processed and I almost lost my house....
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Reply from Academy Mortgage - Pam Rios
July 31st, 2025 02:13 PM
Seydou, this brings tears to my eyes!! thank you so much for your review my team and I enjoyed working with you and for sure the experience our team has pays off when your faced with challenges. Make many memories in your beautiful new home...
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The loan was able to close quickly and without any issues!
Reply from Academy Mortgage - Pam Rios
July 31st, 2025 02:14 PM
Thank you and that is the way our team likes to serve our clients, efficient, seamless, and quick!
Pam is very experienced and very knowledgeable. She is able to pull off/get the transaction done to the satisfaction of the clients, where other loan officers couldn't.
Thanks Pam
Reply from Academy Mortgage - Pam Rios
July 31st, 2025 02:15 PM
Thank you, for sure having the so many years of experience my team and I have definitely affords our clients top tier service and a seamless experience.
Both me and my client were dissatisfied with the communication with myself and my client due the entire transaction. There were several things the were either not communicated to my client or miscommunicated.
Reply from Academy Mortgage - Pam Rios
July 22nd, 2025 03:26 PM
I’m sorry to hear about your experience and we’re committed to making things right. We want you to know that it's important for us to deliver excellent service, and we take your review seriously. Our dedicated team will be reaching out to you...
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I want to commend the excellent customer service provided by Ms. Pam, Ms. Megan, and Mr. Dumas. Ms. Pam was very enthusiastic and eager to work with me, and the entire team demonstrated patience and professionalism to ensure I received the...
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Reply from Owner
July 31st, 2025 02:22 PM
thank you so much Lloyd, it was a pleasure to serve you and super happy we got this closed in such a short time to allow your family a home to live in before you left for your military schooling. Make many memories!
It sounds like you had a wonderful experience with our team! Here's a polished version of your feedback:I want to commend the excellent customer service provided by Ms. Pam, Ms. Megan, and Mr. Dumas. Ms. Pam was very enthusiastic and eager...
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Reply from Academy Mortgage - Pam Rios
June 26th, 2025 02:21 PM
Thank you, Lloyd, for your kind words and recommendation. I'm thrilled to hear that you had such a positive experience with my team and I. It was a pleasure working with you, and I'm glad that Megan, Mr. Dumas, and Ms. Herbert contributed to...
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Guild Mortgage - Pam Rios has received a review with 4 star rating from A G U
Reply from Owner
June 26th, 2025 02:21 PM
We appreciate your feedback and are pleased to know that you had a positive experience with my team and I at Academy Mortgage. If there are any aspects of your experience that could be improved or if you have additional feedback, please feel...
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The thorough communication and explaining of the process.
Reply from Academy Mortgage - Pam Rios
June 20th, 2025 03:00 PM
I'm glad to hear that the communication and explanation of the process met your expectations. It was a pleasure to assist you, and I appreciate your feedback. If there is anything more I can do for you, please feel free to reach out.
Pam Rios was awesome. As a first time homebuyer she walked me thru everything I would need. Step by step. Precise , professional & supportive throughout the entire process. Absolutely awesome.
Reply from Academy Mortgage - Pam Rios
June 18th, 2025 04:22 PM
Thank you so much Larry, my team and I are honored to have served in your new home purchase and we are so thankful for you completing the survey!
Not only was Pam knowledgeable she showed a complete breakdown of all numbers that she would send to me. Although I was offered a better rate she showed to me my options regarding rate versus closing costs for me to choose. Pam was available...
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Reply from Academy Mortgage - Pam Rios
June 10th, 2025 04:15 PM
I'm thrilled to hear about your positive experience with the mortgage process. It was my pleasure to assist you by providing detailed information and ensuring a smooth progression through each step. I'm glad I could address your questions and...
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About
Pam Rios brings an impressive 39 years of experience in the mortgage industry, having achieved notable milestones such as being the first FHA direct endorsement underwriter in the United States Virgin Islands. Recognized in the top 10 of production and the top 1% in the country by Scotsman Guide, Pam has consistently demonstrated excellence, earning President’s Level status multiple times.
Let Pam and her team guide you through your mortgage journey with empathy, pride, and unparalleled service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Traditional and Non QM mortgage products for purchase and or refinance
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Academy Mortgage - Senior Licensed Mortgage Loan Officer Sep 11th, 2023 - Current
Memberships
- Greater Atlanta Homebuilders Association
- Mortgage Bankers Association of Georgia
Year Started
1985
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 208089
Gallery
Videos
Achievements
- Top 1% in Mortgage Production
Hobbies
- Farm Life
- Raising Chickens
Disclaimer
I am authorized to do business in the states of Florida and Georgia.; NMLS ID: 208089; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.