Otmane Laassel
Branch Manager l NMLS:184548
I attribute my success to my excellent customer service skills and always keeping the needs of my clients first. Purchasing a home or refinancing your existing home can be very exciting and a bit stressful. My experience with the mortgage i... Show More
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The team are very friendly ,approachable and they help me with my paperwork.Thank you so much.Keep up the good job.God bless.
Reply from Otmane Laassel
August 31st, 2022 02:31 PM
Hi Maria, we are glad you had a good experience with us, congratulations on your new home!
Great experience again and again not only when buying a house for myself but also as a Real Estate Agent and I recommend all my buyers to him, the process is very smooth, communication is great, always settle on time!
Reply from Otmane Laassel
August 31st, 2022 02:33 PM
Roxana, it's always great to work with you and your clients. Thank you for sharing your experience with us!
Clear communication when we needed to provide or sign documents, and doing so via Docusign was straightforward, whether on a new document or an updated one. There were a couple instances where it seemed like ID/Documents needed resubmitted,...
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Reply from Otmane Laassel
July 29th, 2022 06:10 PM
Congratulations on your new home Terry!
Very nice person
Reply from Otmane Laassel
July 29th, 2022 06:11 PM
Thank you Ervin!
More communication with customers to insure that loan amounts are affordable with customers budget.
I've been a client of Mr.otmane since 2018 when we first buy this property. He very nice person even all of his associates.
Thank you for eveything
Reply from Otmane Laassel
July 29th, 2022 06:12 PM
Thank you Jaclyn, it's always been great to work with you.
Extremely thorough and everything was made so easy on our end of things. Very very happy with the service and very grateful for how everything was expedited so that we could close on time.
Reply from Otmane Laassel
November 17th, 2022 07:45 PM
Thanks so much for sharing your experience with us. We hope to work with you soon!
Closing costs were set and then changed within a week of the closing - that led to two wire transfers; which incurs additional (and I think unnecessary costs). But it was $40, which is not much.Initial VA loan paperwork was in error and had...
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Fast, informative, did not run into any big issues or problems.
Reply from Otmane Laassel
July 18th, 2022 06:14 PM
Congratulation on your new home Thomas! We look forward to continue working with you in the future.
Great communication and timely
Reply from Otmane Laassel
July 18th, 2022 06:15 PM
Congratulations Diana! We hope to work with you in the future.
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About
I attribute my success to my excellent customer service skills and always keeping the needs of my clients first. Purchasing a home or refinancing your existing home can be very exciting and a bit stressful. My experience with the mortgage industry allows me to guide you, in a smooth and professional manner, to achieve your desired result. I make sure my clients enter into their investment with complete confidence and clarity. Fluent in English, Spanish and French I have lived in the DC metro area for many years. Whether you’re refinancing a mortgage or buying for the first time, I believe you deserve a smooth, respectful and personable transaction. If you’re looking for someone you can put your complete trust into, I am your right fit.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Adjustable Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
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Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in FL, GA, MD, NM, NC, PA, SC, TX, VA, WV
- NMLS# 184548 | Branch NMLS#2538966
Disclaimer
This is not a commitment to lend or extend credit. Homespire Home Loans is a dba of NFM Lending, LLC | NFM NMLS #2893 | 9711 Washingtonian Blvd., Suite 500, Gaithersburg, MD 20878 | Equal Housing Lender | nfmlending.com; homespirehomeloans.com | For licensing information, visit nmlsconsumeraccess.org and homespirehomeloans.com/disclosure-licensing.
Licensed in FL, GA, MD, NC, PA, SC, TX, VA, and WV. GA #184548. Georgia Residential Mortgage Licensee. Licensed Mortgage Banker by the PA Department of Banking.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT http://WWW.SML.TEXAS.GOV . A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT http://WWW.SML.TEXAS.GOV .
COMPLAINTS REGARDING THE SERVICING OF A MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department’s website located at http://www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.