Ruoff Mortgage - Zanesville, OH
Zanesville, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Communication was great
Reply from Rusty Darner
November 14th, 2024 05:46 PM
Thrilled to hear you had a positive experience with our communication at Ruoff Mortgage, Micah! It's always my goal to keep the lines open and clear for the best possible customer experience. Your 5-star rating means a lot. Thank you for taking...
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Rusty does a great job setting expectations up front. I knew exactly what to expect, and the process was quick and smooth. I would definitely recommend this team to anyone who needs a mortgage or to refinance.
Reply from Rusty Darner
November 8th, 2024 03:10 PM
Christina, I'm thrilled to hear that you had a great experience and that you felt well informed throughout the process. It was a pleasure working with you, and I'm glad we could make the process quick and smooth for you. I strive to set the...
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Everybody involved worked very hard went over and beyond to assist me in securing my mortgage worked with me to figure out all that was needed to get over a couple issues that came up along the way nobody gave up on me they did excellent in...
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Reply from Tony Guinta, Ruoff Mortgage
October 29th, 2024 04:20 PM
William, thank you for allowing me the opportunity to assist with your mortgage. I am thrilled to know that you found the terms and interest rate of your loan reasonable. It's also great to hear that you appreciated our dedication and the efforts...
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Rusty went above and beyond to make the entire experience less stressful! He was so great to work with and was always quick to respond. I'll never recommend anyone but the team at ruoff!
Rusty went above and beyond to make the entire experience less stressful! He was so great to work with and was always quick to respond. I'll never recommend anyone but the team at ruoff!
Reply from Rusty Darner
November 7th, 2024 10:20 AM
I'm absolutely delighted to hear that you had a stress-free experience, Allison! I always aim to provide top-tier services and quick responses, and your kind words are deeply appreciated. I'm thrilled to know that you would recommend our team...
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Great communication
Reply from Tony Guinta, Ruoff Mortgage
October 22nd, 2024 03:26 PM
Thrilled to hear that you were satisfied with the communication, William. Your positive feedback means a lot and motivates us at Ruoff Mortgage to maintain high standards. I appreciate your 5-star rating and look forward to assisting you in...
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Home buying can be a stressful process but Tony made it as easy as possible. With clear and consistent communication and support.
Reply from Tony Guinta, Ruoff Mortgage
October 21st, 2024 06:09 PM
I'm so thrilled to hear your home buying process was made easier with my guidance, Emily. Your positive feedback and the top rating you've given me truly mean a lot. At Ruoff Mortgage, it's always our aim to provide clear, consistent communication...
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Rusty Darner, Ruoff Mortgage has received a review with 5 star rating from Becky H
................
Tony was very good. But, I will never again use Ruoff. Their underwriting was ridiculous . They immediately sold my loan to a company that apparently has no humans working; only impossible phone trees that DO NOT allow me to speak to anyone....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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