

Ruoff Mortgage - Worthington, Columbus, OH
Columbus, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Ryan was very quick to respond when we had questions and he made it very easy to understand the process. Ryan even proactively got us a better rate on our homeowner's insurance when he noticed our monthly escrow seemed high! Great service.
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Reply from Ryan Miracle, Ruoff Mortgage
March 27th, 2026 04:36 PM
Charles, I'm glad I could help clarify the process and address your questions promptly. It's important to me that you feel supported, and I'm pleased that securing a better rate on your homeowner's insurance made a positive impact. If you have...
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We have been waiting for our refinance to align to a specific target fo a long while. Jeff was very patient with us, discussing several times and helping us evaluate when the right time would be.
Reply from Jeff Lichtenstein
March 26th, 2026 04:12 PM
Thank you for sharing your experience, Clayton. I understand that timing can be crucial in these decisions, and I'm glad to have been able to assist you throughout the process. Patience and thorough discussions are key when evaluating such...
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Trey was wonderful to work with. Grant Kuhlwein had nothing but good things to say about him, and my wife and I as well. Trey did a great job explaining the process, and helping us make sure everything was done on time. Trey was also incredibly...
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Reply from Trey Howard, Ruoff Mortgage
March 17th, 2026 04:26 PM
I appreciate your thoughtful review, Aaron. It’s great to know that you, your wife, and Grant had a positive experience working with me. Helping you understand the process and ensuring everything was completed on schedule is always important...
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Jeff was very responsive and questions I had he explained clearly and concisely
Reply from Jeff Lichtenstein, Ruoff Mortgage
March 4th, 2026 11:25 PM
Thank you for the very positive review, Barry!!
It was a please working with you on your home purchase and if you ever have questions or need assistance in the future, please contact me.
Jeff
Kept mie informed on the loan progress.
Reply from Eileen Howard
May 20th, 2026 12:53 PM
James, we appreciate you mentioning that you were kept informed on the loan progress. Keeping our clients updated is important to us, and we're glad it made a positive impact on your experience. If you have any further questions or need assistance,...
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You guys got things set into motion pretty quick and kept us up to date on everything along the way. We never had to ask questions or wait to hear anything from you guys during this entire process. I hands down would recommend you guys to anyone...
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Reply from Eileen Howard
March 12th, 2026 06:12 PM
I'm really glad to hear that everything moved smoothly and you felt well-informed throughout the process, Jordan. It was my pleasure to help make your dream a reality. Thank you for recommending my services, and if you ever have more questions...
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From the outset, expectations were clearly established. We consistently understood the next steps, required documentation, and anticipated timelines. At no point did we feel uncertain or uninformed. Jeff did not simply respond to questions;...
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Reply from Owner
March 13th, 2026 03:38 PM
It's wonderful to hear that you felt confident and well-informed throughout the process, Steve. My goal is always to anticipate needs and provide clarity, so knowing that it reduced stress for you means a great deal to me. Transparency and...
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From the outset, expectations were clearly established. We consistently understood the next steps, required documentation, and anticipated timelines. At no point did we feel uncertain or uninformed. Jeff did not simply respond to questions;...
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Reply from Jeff Lichtenstein, Ruoff Mortgage
March 2nd, 2026 06:37 PM
SteveThank you for your glowing review!! This is by far the most comprehensive and well stated review I have received in my 28 years of mortgage originations. I am proud to have served you and Whitney and hope you love your new home! Please...
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Jeff, Debbie and the rest of the staff were excellent to work with.
Thanks again
Russ & Debbe
Reply from Owner
March 5th, 2026 05:30 PM
I appreciate your feedback, Debbe. I'm glad to know that you and Russ found working with me, Debbie, and the team so positive. Please feel free to reach out if there’s anything else I can assist with in the future. Thank you once again!
Jeff, Debbie and everyone else involved was very helpful in this process
Reply from Jeff Lichtenstein, Ruoff Mortgage
February 17th, 2026 09:05 PM
Thank you for the excellent review Russell and for taking the time to share your experience. If you ever need assistance in the future, don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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