Waterstone Mortgage - Woodbury, MN
Woodbury, MN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
From start to finish Waterstone made the process smooth and simple for us! The team had excellent communication from day one and they took care of us every step of the way. 5/5 service! Thank you Waterstone!!
Reply from Andy Burton
July 29th, 2025 03:53 PM
Thank you for taking the time to share your experience, Taylor. I'm thrilled to hear that the process felt smooth and straightforward for you. Ensuring excellent communication and support from start to finish is something I always strive for....
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I loved all the updates! I never had to guess what was needed. I also thought the portal was very easy to use when uploading documents. The whole process was so easy. Thank you!!
Reply from Andy Burton
July 26th, 2025 10:09 PM
I appreciate your kind words, Amanda. It's great to know that you found the updates helpful and the portal user-friendly. Making the process smooth and straightforward is always my focus, so I’m glad it worked well for you. If there's ever...
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The Team was incredibly knowledgeable, responsive & kind! They made the process of getting a home mortgage easy to understand.
Reply from Owner
June 30th, 2026 02:11 PM
We’re happy to hear that. Making the mortgage process easier to understand is something we work hard on. Thanks for taking the time to share this!
The team was extremely informative, responsive & kind!
Reply from Andy Burton
July 15th, 2025 08:25 PM
I'm really grateful, Taylor, for your kind words. I'm happy to hear that the team's efforts in being informative and responsive made your experience a positive one. Providing a supportive and understanding service is always a priority for me....
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I loved that I didn't have to ask a million questions. I feel like you and your team do a great job of staying connected and updating with out asking for updates. It gives peace of mind because I was doing a million other things. I knew the...
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Reply from Andy Burton
July 14th, 2025 10:44 PM
Thank you, Tanya, for such a thoughtful review. I'm pleased to know that you felt well-informed and connected throughout the process without needing to ask many questions. Providing peace of mind during what can be a hectic time is always my...
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Everyone was responsive and made the process easy to understand!
Reply from Andy Burton
July 12th, 2025 08:08 PM
I'm delighted to hear that you found the process easy to understand and that responsiveness was a strong point in your experience. Making your journey smooth and clear is always my priority. Thank you for taking the time to share your feedback,...
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It wasn't perfect, a few communication problems as I think there's too many people involved in the process. Too many emails, phone calls, etc. etc. but overall I was pleased in the outcome was fantastic
Reply from Andy Burton
July 12th, 2025 03:36 PM
Thank you, Michele, for taking the time to share your thoughts. I appreciate your honesty about the communication challenges you experienced. I understand that having multiple points of contact can sometimes feel overwhelming. I'm glad to hear...
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The Burton team is the best there is.
Reply from Andy Burton
July 12th, 2025 01:12 PM
I’m truly honored to hear that you consider my team and me to be the best. Your confidence in us is incredibly motivating. Thank you for sharing your positive experience with us at Waterstone Mortgage. If there's ever anything more I can do...
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Everyone was so awesome to work with! The amount of support through this process as a first time home buyer was SO appreciated :)
Reply from Andy Burton
July 12th, 2025 12:48 AM
It’s wonderful to know that you felt well-supported as a first-time homebuyer. I'm really pleased that my team and I could assist you throughout the process. Your appreciation means a lot, and thank you for sharing your positive experience...
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Staff was excellent, when we were unable to do some things thru Element. We were able to get things to your staff in a different way.
Closing was VERY organized and pleasant!!
Reply from Andy Burton
July 8th, 2025 10:09 PM
I'm delighted that you found my staff excellent and that we could offer alternative solutions when Element wasn't quite meeting your needs. It's great to hear that the closing was organized and pleasant for you. Your feedback is much appreciated,...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions