Winston-Salem, Winston Salem, NC
A Higher Standard of Lending
Winston Salem, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Ashley and her team made the loan process so easy. We didn't have to worry about anything and the team were good at communicating with us.
I was kept up to date on a regular basis.
The portal was nice
Reply from Ashley McKenzie-Sharpe
June 19th, 2026 12:55 PM
Anton, I'm glad to hear that you found the portal nice. Thank you for your feedback!
The communication and care taken with my client
Reply from Ashley McKenzie-Sharpe
June 18th, 2026 04:46 PM
Nicole, I'm glad to hear that you appreciated the communication and care provided to your client. Your feedback is valued, and I look forward to assisting you again in the future.
The Communication was very Helpful thru out the purchase of my New Home. Thank you All very
Reply from Ashley McKenzie-Sharpe
June 16th, 2026 07:34 PM
Robert, I'm pleased that you found the communication helpful throughout your home purchase. Thank you for sharing your experience with us!
We had to make multiple requests to ensure that I, as the Closing Coordinator, was copied on all email communications. While we would often receive confirmation that this would be addressed, subsequent emails frequently excluded me from the...
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Reply from Ashley McKenzie-Sharpe
June 15th, 2026 02:36 PM
Nicole, thank you for bringing this to my attention. I understand the importance of consistent communication and apologize for any inconvenience caused by the oversight. I will address this to ensure better coordination in future transactions....
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Everything was made easy, front start to finish!
Thanks!
Reply from Ashley McKenzie-Sharpe
June 15th, 2026 06:51 PM
Steve, I'm happy to hear that you found the process smooth from start to finish. Thank you for your kind words!
Overall great communication and very helpful people
Reply from Ashley McKenzie-Sharpe
June 12th, 2026 07:04 PM
Eli, I appreciate your feedback and am glad to hear that you found the communication and support helpful. Thank you for sharing your experience!
Ashley is wonderful with communication! Her and her whole team are excellent to work with. I send all my clients to them!
Reply from Ashley McKenzie-Sharpe
June 11th, 2026 01:46 PM
Karli, I’m thankful for your positive feedback and for entrusting me and my team with your clients. It’s nice to hear that our communication and service meet your expectations. We appreciate your support and look forward to continuing to work...
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Overall, my experience with the lending team was highly positive. The communication was consistent, and the overall process was handled smoothly and professionally from start to finish. I felt well-supported throughout the majority of the transaction....
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Reply from Ashley McKenzie-Sharpe
June 11th, 2026 01:16 PM
Matthew, I'm glad to hear that you had a positive overall experience and felt supported throughout the transaction. I appreciate your feedback regarding the transparency of post-closing terms, and I'm sorry for any confusion this caused. Your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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0 Professionals at Winston-Salem
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