Wilmington, NC
A Higher Standard of Lending
Wilmington, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Patrick was fantastic and stood by us even though the a much longer closing process , not related to the loan. We are so excited to be in our new home .
Reply from Patrick Moore
October 12th, 2026 06:51 PM
I'm glad to hear that I could stand by you during the extended closing process, Shantia. At Highlands Residential Mortgage, Ltd., it's rewarding to know you're excited about your new home.
Patrick stayed on top of everything for us and made our first home buying experience much easier.
Reply from Patrick Moore
October 12th, 2026 06:30 PM
I'm happy to hear that I could make your first home buying experience easier, Adam. At Highlands Residential Mortgage, Ltd., it's important to me that clients feel supported throughout the process.
Patrick is knowledgeable, prompt, and communicative. He always responds in a timely manner. I will most certainly refer him to future clients.
Reply from Patrick Moore
October 12th, 2026 04:53 PM
Lisa, I'm grateful for your kind words and am pleased to know that my promptness and communication met your expectations. At Highlands Residential Mortgage, Ltd., I always aim to provide knowledgeable and timely service. Thank you for considering...
read more
Patrick knew how important it was for me to buy this property on my own. It was difficult with my debt to income, but he made it work.He had several challenges to overcome on my behalf. Great servic!
Reply from Patrick Moore
September 28th, 2026 03:04 PM
I'm glad I was able to help you navigate the challenges, Linda, and make homeownership possible despite the debt-to-income hurdles. It means a lot to me that you felt supported throughout the process. At Highlands Residential Mortgage, Ltd.,...
read more
Patrick was prompt, punctual, professional and was always available with any questions I had. He is fantastic!
Reply from Patrick Moore
September 28th, 2026 03:19 PM
Erica, I'm pleased to hear that you found my availability and professionalism helpful throughout the process. At Highlands Residential Mortgage, Ltd., ensuring you have a smooth experience is always a priority. If there's anything more I can...
read more
Love being kept in the loop with regular updates. Great availability and communication. Patrick is professional and personable and explains everything so well to clients and agents! I'll be back when I have another client who needs a mortgage!...
read more
Reply from Patrick Moore
September 25th, 2026 01:01 PM
Barb, I'm happy to hear that you appreciated the updates and communication throughout the process. At Highlands Residential Mortgage, Ltd., I strive to ensure that both clients and agents feel well-informed and supported. I look forward to...
read more
Thank you
Reply from Patrick Moore
September 7th, 2026 05:45 PM
Jennifer, I appreciate the simple yet meaningful thank you. If there's anything else I can assist you with, please feel free to reach out.
Patrick and Alison did a wonderful job helping us through the process. They were on top of it, explained everything well, and kept us on track. We appreciate them getting us across the finish line and into our home.
Reply from Patrick Moore
August 17th, 2026 02:43 PM
Jessica, I'm pleased to hear that Alison and I could help guide you through the process and get you into your new home. Your appreciation means a lot, and I'm glad we could keep everything on track for you.
Patrick Moore was always in touch with us and
kept us informed and helped us every step of the way with the purchase of our new home.
Reply from Patrick Moore
August 6th, 2026 07:45 PM
Terry, I'm glad to hear that I was able to keep you informed and assist you throughout the process of purchasing your new home. Your satisfaction is important to me, and I'm thankful for your kind words.
Patrick made you feel like family. Kept us up to speed on all the steps. Very professional! Great experience and would greatly recommend his services
Reply from Patrick Moore
August 6th, 2026 07:01 PM
Nelson, I'm happy to hear that you felt like family and had a great experience. Keeping you informed and maintaining professionalism are very important to me. Thank you for recommending my services!
1–10 of 1247
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
