

WFG National Title Insurance Company, Richmond, CA
Richmond, CA

At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
We had an excellent experience working with Tracy as our escrow officer. She was incredibly efficient throughout the entire process and made everything feel smooth and stress-free. Tracy was always available whenever we had questions, responding...
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We had an excellent experience working with Tracy as our escrow officer. She was incredibly efficient throughout the entire process and made everything feel smooth and stress-free. Tracy was always available whenever we had questions, responding...
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Melannie,
You were great. Always professional and the process from initial contact to closeing was very fast.
Thank you!
Reply from Melannie Steeley
April 9th, 2026 11:24 PM
John, we appreciate your feedback on Melannie's professionalism and the efficiency of the refinance process. It's great to know that everything went smoothly from start to finish. Should you have any more questions or need assistance in the...
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like it explain everything so good and thank you for your help
MEL AND HER STAFF ARE GREAT!!! NOTHING BOTHERS THEM, THEY JUST SOLVE IT
MELANIE AND HER STAFF ARE GREAT! NOTHING BOTHERS THEM, THEY JUST SOLVE IT
Reply from Melannie Steeley
April 2nd, 2026 03:59 PM
We're pleased to hear your kind words, Ed. It’s wonderful to know that Melannie and her team could provide such a seamless experience for your refinancing needs. Tackling challenges effectively is a core part of our service. If there's anything...
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Tracy Lynn Swanson has received a review with 5 star rating from Miguel S
Tracy made it great as always!
Melannie and her team were absolutely fabulous. Friendly, professional, responsive and great. Couldn't ask for anything more
Reply from Melannie Steeley
April 2nd, 2026 04:00 PM
We appreciate your feedback, Azadeh. It's gratifying to know that Melannie and her team provided you with a friendly, professional, and responsive experience. We aim to ensure our clients feel supported and valued throughout their journey with...
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Tracy was very pleasant to work with and extremly knowledgable. I will definitely use Tracy again.
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Insurance Agent
Title Insurance
Time Zone
Eastern Standard Time (EST)