Vancouver, WA
A Higher Standard of Lending
Vancouver, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Carole Collett-Wheeler
My needs are few. Many lenders currently get to the end and need an extension. I am supposed to say that is OK because they are so busy and I am apparently not that important. Carole just does what she says she will and does it on time. Cool...
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Jenny Santoro
Jenny has helped me several times and I have always come out in a sweet spot. I appreciate her care for the customer and her diligence in seeing all goes without a hitch. I appreciate her patience with me wanting to chat and keep up with the...
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for
Carole Collett-Wheeler
This is our 3rd loan with Carole- she is amazing to work with. Will definitely be using her on the next one!
for
Jenny Santoro
Jenny is very prompt and really knows the market. There were a couple of mistakes regarding funds to be returned to us, but she got on those quickly.
for
Carole Collett-Wheeler
Great communication, helpful direction and prompt follow up.
Great communication!
I think part of the problem was that everything had to be done online which made it less personal and sometimes more complicated.
Ronae always acts swiftly when i have a client that needs lender help. Its really great to have Ronae on my side.
Ronae kept me informed every step of the way & was very kind when I was having technical issues getting paperwork to her. She came up with alternative ways to help me. throughout the process. Ronae is the best & I highly recommend her.
Ronae is on top on every point of the transaction with the utmost professionalism!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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