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West Hartford, CT
West Hartford, CT
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas.
Over the next decade, his company grew from a t... Show More
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Bridget Breed
Bridget was so efficient and accommodating with the tight timelines we were operating within. She was always quick to reply to my questions with thorough and information answers. She was an absolute pleasure to work with!
Richard was awesome! He made sure he explained everything to me so I understand clearly each step of the entire process. Richard was also very patient, and was available whenever I had questions or needed any clarifications. I am really happy...
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Very friendly, willing to answer all of my questions, prompt responses to my emails
Richard is very experienced and very enthusiastic about what he does. He gave great advice and I don't think we'd be in the house we are now without his help!
Richard really helped us out as new homebuyers! He gave great advice and was very enthusiastic and helpful throughout the whole process! I don't think we'd be in the home we are today without all of his help!
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Marc Nathan
Getting a mortgage was not what I wanted. I only got one because my own house didn't sell. So while your company was very responsive and helpful, it was my own unhappiness at having to get a mortgage and with such a high rate, not your fault,...
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Completed another survey
Prompt and consistent communication. Always willing to answer questions and discuss concerns. Provided overview of the process and outlines milestones/deadlines clearly.
Communication skills was on point, understanding, helpful, good customer service, everything was quick and easy to understand., Thank you Richard .
Overall communication was amazing and will come out his way when not at work during business hours to follow up on a home that I was interested in.
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About
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas.
Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)