Transcontinental, Metairie, LA
Metairie, LA
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Brett would always respond if we had questions. He set clear expectations
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I have already discussed my concerns with Tony Turner. I was misinformed and the lack of communication was worse than any services I have had. His customer service skills and communication skills need major help.
Reply from Gulf Coast Bank And Trust Admin
July 13th, 2023 04:44 PM
Lori, Thanks for the information and allowing us to address and clear up your concerns. There are many moving parts on a construction loan,and additional parties involved including the mortgage loan officer, the commercial lender, and the builder....
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Communication was exceptional
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Brett is extremely helpful! He got my loan take care of very quickly! Great communication with his team to make sure everything goes smoothly for his clients!
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Brett and his team were a pleasure to work with the entire process. They were able to answer any questions and concerns I had. My second time purchasing a home with Gulf Coast Bank and I can't recommend them enough.
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Only mentioning this because your dad told me to haha. It would have been better had some of the closing documents been available to sign online, as opposed to doing all of them in person. Other than that, really appreciate your time and effort...
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Alex Wood
Alex gave the best advice and guidance every step of the way of our home purchase. What I loved the most is that Alex was always pleasant, engaging, thorough, knowledgeable and communicative from the very start of the process. I even enjoyed...
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Reply from Alex Wood
May 27th, 2023 01:52 AM
It was a honor to work with you. I'm so happy for you and Tony to get the home you were searching for. I knew fate would lead us in the right direction and make this dream come true! Thank you again for trusting me.
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There were two specific things that made this experience poor:1. At one point, it took my several months to hear back from Brett with an answer to my questions.2. There were pre-paid expenses due at the final closing that I had not previously...
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Reply from Gulf Coast Bank And Trust Admin
May 4th, 2023 09:33 PM
Nicholas, I am so sorry that your experience was less than ideal. We strive to provide outstanding service and your feedback is valuable to us. If you would like to discuss your experience in more detail, please feel free to contact me at ************...
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communication was key.
thank you.
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Brett was very informative and gave me a lot of helpful information throughout the whole loan process. He made the process pleasant because he was so friendly.
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About
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Company NMLS ID 450086