TowneBank Mortgage - Raleigh, NC's Cover Image
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TowneBank Mortgage - Raleigh, NC

Raleigh, NC
TowneBank Mortgage NMLS# 512138. The information contained herein (including but not limited to any description of TowneBank Mortgage, its affiliates and its lending programs and products, eligibility criteria, interest rates, fees and all ... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(919) 882-5151
Raleigh, NC
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Cheryl Ellington
    Encompass
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    Taneca J
    Warrenton, NC
    Posted on October 30th, 2023 12:50 PM
    Whatever question or concerns I had, Cheryl responded in an adequate time, even on the weekend. She was patient when I was overwhelmed with the process. She addressed every concern as if she was speaking with a friend. I appreciated her kindness....
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    Reply from Cheryl Ellington
    November 6th, 2023 12:53 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
  • for
    Tyler Priest
    Encompass
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    Carla D K
    Mebane, NC
    Posted on October 27th, 2023 12:22 PM
    It was very nice to work with you. You were very professional and nice. Didn't like the lady I dealt with before the mortgage closed. She would write to people assuming they were associated with me and provide them with my mortgage acct number....
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    Reply from Tyler Priest
    October 27th, 2023 12:30 PM
    I'm thrilled to hear that you had a positive experience working with me, Carla. Your kind words are greatly appreciated and I strive to maintain a high level of professionalism in all my interactions. Regarding your concerns about the other...
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  • for
    The Trent Olson Team
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    Bryon Z
    Posted on October 26th, 2023 02:10 PM
    The helpfulness in communication was awesome. I felt like you went above and beyond and always answered his phone and answered all my weird questions I had I don’t think I could’ve got a better loan officer.
  • for
    The Trent Olson Team
    Encompass
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    Bryon E Z
    Wendell, NC
    Posted on October 26th, 2023 02:10 PM
    Trent help me every step of the way to get my credit up. I understood every question I had he was always there for me when he answered the phone and the communication was superb. If in fact, my in-laws do move down to North Carolina I would...
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    Reply from Trent Olson
    November 2nd, 2023 02:15 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • for
    Kelly Donahue
    Encompass
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    William C B
    Four Oaks, NC
    Posted on October 24th, 2023 07:47 PM
    They did everything they told me they would do to help me.
    Reply from Kelly Donahue
    October 31st, 2023 07:50 PM
    We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
  • for
    Doug Anderson
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    Anne H
    Posted on October 19th, 2023 04:53 PM
    I cannot say enough about the support I received from Doug Anderson and everyone he works with. I was unfamiliar with the process and had many very basic questions. All were answered quickly, thoroughly and patiently. Buying a new house is...
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    Reply from Owner
    January 27th, 2025 07:59 PM
    Thank you so much for your kind words, Anne. I'm thrilled to hear that I could provide the support you needed during the home-buying process. Your satisfaction is my top priority, so it's great to know that my responses were informative and...
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  • for
    Brad Benham
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    Taye. A
    Posted on October 18th, 2023 07:26 PM
    Brad Benham has received a review with 5 star rating from Taye. A
    Reply from Owner
    June 21st, 2024 03:07 PM
    Thank you!
  • for
    Brad Benham
    Encompass
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    LaQuantaye D A
    Wake Forest, NC
    Posted on October 18th, 2023 07:26 PM
    The persistence and knowledge that was provided was extremely helpful to my family as first time home buyers.
    Reply from Brad Benham
    October 18th, 2023 08:18 PM
    I'm thrilled for you and your family. It was an absolute pleasure helping you navigate the home buying process. Your kind words and the 5-star rating are much appreciated. Remember, if you have any further questions or need assistance in the...
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  • for
    Doug Anderson
    Encompass
    A
    Anne E H
    Raleigh, NC
    Posted on October 18th, 2023 01:53 PM
    I truly appreciated Doug's willingness to explain even the most basic concepts to me. Although, I'm not a first time homebuyer, it's been nearly 20 years since I went through the process so lots have changed. Doug and his team were patient...
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    Reply from Doug Anderson
    October 25th, 2023 01:57 PM
    Your feedback fuels our dedication to excellence. We're here to help with all your future mortgage needs.
  • for
    Doug Anderson
    Encompass
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    Jeremy B H
    Franklinton, NC
    Posted on October 16th, 2023 12:06 PM
    Advise and communication.
    Reply from Doug Anderson
    October 23rd, 2023 12:08 PM
    We're honored to have received your positive feedback. We're here to assist you whenever you need.
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    About
    TowneBank Mortgage NMLS# 512138. The information contained herein (including but not limited to any description of TowneBank Mortgage, its affiliates and its lending programs and products, eligibility criteria, interest rates, fees and all other loan terms) is subject to change without notice. This is not a commitment to lend.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)