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TowneBank Mortgage- Peninsula, Newport News, VA
Newport News, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
for
Gail Burns
Well organized professional mortgage process. The personal attention made obtaining a mortgage less stressful and burdensome than I had expected.
Andrew Jordan has received a review with 5 star rating from Karen O
Reply from Owner
January 9th, 2026 10:47 AM
Thank you, Karen!
Andrew provided excellent service - extremely fast responses. Also - Teresa was exceptionally helpful. Thank you so much!
You were prompt and thorough in responding to all of our questions. Your promptness in providing us a requested prequalification letter is what allowed us to prevail over a competing bid. Great job all around!
The customer service was awesome. Andrew and team made the process very easy and clear to understand.
for
I just felt very stressed at the end. I wasn’t sure we would close on time. I felt there was little guidance up front on items needed in terms of documents. The app was confusing at times. The closing felt awkward and disjointed.
Reply from McKim Beale
June 19th, 2025 07:07 PM
I apologize for any stress and confusion you experienced during the closing process. It's important to me that you feel supported and well-informed throughout your mortgage journey. Your feedback regarding the guidance on documents and the...
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for
Gail Burns
Gail, Paige and everyone involved during this mortgage process was so kind, professional and knowledgeable. We are honored to be a customer of “Towne Bank”
Everything was easy and access via the app. Communication was clear and I was ready on closing day with not surprises.
for
Gail Burns
Loved that we emailed and hardly needed to talk on the phone. Gail and her team advocated for me and were amazing to work with.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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