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TowneBank Mortgage - Hampton, VA

Hampton, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • C
    Cindy L A
    Suffolk, VA
    Posted on September 19th, 2026 01:12 PM
    Always a pleasure working with Sherry and her team. She works hard to make the process understandable and as painless as possible. Great communication.
    Reply from Sherry Thacker
    September 28th, 2026 04:21 PM
    I’m so glad you had a positive experience working with me. You can count on me for any future home loan or real estate financing needs. It was a pleasure working with you.
  • R
    Ron D
    Posted on September 1st, 2026 12:57 PM
    Sherry is a very pleasant, upbeat and positive loan officer to work with! Glad we went with TowneBank and Sherry!
    Reply from Owner
    September 9th, 2026 06:48 PM
    Thank you for sharing your positive experience. I really enjoyed working with you. I’m honored to be your trusted mortgage advisor, whether it’s a VA loan, FHA loan or conventional, I’m always here to help however I can!
  • R
    Ronald J D
    Virginia Beach, VA
    Posted on September 1st, 2026 12:55 PM
    Sherry- Thanks for your pleasantness and approachability. THere were definately some challenges that I brough tot the table, but you were always upbeat and positive about it. Thank you! Ron
    Reply from Sherry Thacker
    September 1st, 2026 02:10 PM
    Ron, thank you for the kind words. I couldn't have had a better experience myself with you and Sue. You two were great to work with. Can't wait to see the finished home and join the paint party :-).
  • A
    Allan L
    Posted on September 1st, 2026 03:13 AM
    very professional and paid attention to important details
    Reply from Owner
    September 9th, 2026 08:34 PM
    I’m so glad you had a positive experience working with me. You can count on me for any future home loan or real estate financing needs. It was a pleasure working with you.
  • A
    Allan L
    Yorktown, VA
    Posted on September 1st, 2026 03:12 AM
    99% was very straight forward
    Reply from Sherry Thacker
    September 1st, 2026 02:16 PM
    Allan, thank you for the feedback. I appreciate the opportunity to help you and Jeanette with your new home purchase. I'm pleased that 99% of the experience was straight forward and I always look for ways to improve.
  • L
    Lindsay B P
    Hampton, VA
    Posted on August 31st, 2026 01:28 PM
    Lisa is wonderful to work with. Great communication through a complicated process
    Reply from Lisa McNeil
    August 31st, 2026 01:45 PM
    Thank you, Lindsay, for your kind words! It was truly a pleasure working with you throughout the process. I know home financing can sometimes be complicated, and I'm glad I could provide clear communication and support every step of the way....
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  • T
    Tamicka C
    Posted on August 16th, 2026 10:18 AM
    Great experience. Patient and easy to reach. I would choose Lisa again.
    Reply from Owner
    August 17th, 2026 01:50 PM
    Tamicka, thank you so much for your kind words! It was truly a pleasure helping you through the home buying process. Purchasing a home, especially as a first-time homebuyer, comes with a lot of questions and important decisions, and I'm glad...
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  • T
    Tamicka C
    Newport News, VA
    Posted on August 16th, 2026 10:16 AM
    Lisa was incredibly patient with me, answering all of my many questions throughout the days and weeks. I truly appreciated how she never made me feel like my questions were silly or that I was bothering her. She was always supportive, reassuring,...
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    Reply from Lisa McNeil
    August 24th, 2026 04:23 PM
    I’m really happy to hear that you’re pleased with our service! If you ever have questions about VA loan benefits or other financing options, I’m always here to help!
  • K
    Kelle C E
    Nags Head, NC
    Posted on August 7th, 2026 02:19 PM
    Lisa you were very helpful whenever I had questions. I appreciate all that you did.
    Reply from Lisa McNeil
    August 7th, 2026 03:22 PM
    Kelle, thank you for your kind words. I enjoyed working with you and was happy to help whenever you had questions. I truly appreciate your feedback!
  • B
    Brian H
    Posted on July 29th, 2026 12:54 AM
    Renea kept me on task when I missed emails or forgot to return documentation. She made the move process go smooth which is just what I needed
    Reply from Owner
    July 29th, 2026 01:19 AM
    Brian thank you for trusting me to help you get through this process. You were great to work with. I hope we will do more together in the future!
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
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