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TowneBank Mortgage- Chesapeake, VA
Chesapeake, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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My experience with Chace as my Loan Officer was great up until the end of the process where I have to knock off a star for my overall experience. Chace was very knowledgeable, professional, and communicative with me from the beginning and middle...
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Experienced team, great communication and I could tell they cared.
Reply from Chace Cooper
November 2nd, 2026 04:02 PM
Thank you for choosing me for your mortgage needs, I don’t take that lightly. Your positive review encourages me to keep delivering excellent service. I’m always here to assist with FHA, VA, or conventional loan options whenever you need it....
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Very experienced team with great communication. My wife and I had a very unique and stressful situation with selling our home (out of our control, contingency nightmare) and TowneBank was there every step of the way to make sure everything...
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Reply from Chace Cooper
November 3rd, 2026 04:24 PM
I appreciate you taking the time to leave this review. It was a pleasure working with you, and I’m always available if you need help with a VA loan, FHA loan or conventional loan!
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Chace reached out the week of closing to lock our rate. Thats the fist time we heard from him in months. we should have been alerted 45-30 days earlier to inform and educate us On rates and trends. I feel like we were forgotten. This has been...
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We were excited to work with a local bank to handle the purchase of our second home but we were appalled at how the last 45 days of our closing played out. I'll be very direct. It seemed like Chase forgot about, or did not prioritize, our mortgage...
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Despite a number of challenges getting the information needed for our mortgage (HOA for example), Chace and his team were able to keep us on schedule- just making our closing date and time. We greatly appreciate the effort, advice regarding...
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Reply from Chace Cooper
October 22nd, 2026 02:35 PM
Thank you Joe. My team tries really hard to make this as seamless as possible, but sometimes it can get bumpy on condos. Hope you and Kim really enjoy your second home in Florida. I'll see you in the neighborhood.
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Chace and TowneBank Mortgage were exceptional to work with. Thank you!
Reply from Chace Cooper
October 26th, 2026 06:51 PM
I’m delighted to hear that I have met your expectations. I look forward to serving you again in the future whether it’s a VA, FHA, or conventional loan.
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Katie is a 1st class lady and was wonderful to work with.
Reply from Katie Hart
October 6th, 2026 05:25 PM
Thank you for trusting me with your home financing. I wish you many happy memories in your new home - being much closer to family most certainly will make that possible! I truly enjoyed working with you.
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Great team ... great communications ... thank you
Reply from Chace Cooper
September 14th, 2026 01:31 PM
I’m so glad I was able to exceed your expectations; that’s always my goal. Matching clients with the right loan option and competitive rates is something I truly enjoy.
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Chace Cooper and his team were awesome ... Towne Bank exceeded my expectations.
Reply from Chace Cooper
September 14th, 2026 01:12 PM
I am so glad I have earned your trust. It means everything in this type of business. I’m always here if you need help with mortgage rates, refinancing, or your next home purchase.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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