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TowneBank Mortgage- Charlotte, NC
Charlotte, NC
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Carla made my entire refinance process so easy from start to finish. I barely had to do anything and before I knew it closing day was here. Thanks for everything, Carla!!
Reply from Carla Wilson
January 2nd, 2026 06:52 PM
Your review means the world to us. We're here to support you every step of the way.
Availability and frequency of communication
Reply from Sherry Connor
December 30th, 2025 05:40 PM
Your review is greatly appreciated. We're excited to continue being your trusted lender.
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We had a great experience working with Stacy at TowneBank. She was knowledgeable, responsive, and incredibly helpful throughout the entire loan process. Every question was answered clearly, and we always felt informed and confident at each...
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Reply from Stacy Kimrey
December 22nd, 2025 03:07 PM
Chris and Mia, I appreciate your thoughtful feedback. I'm glad to hear that you felt informed and confident throughout the loan process as you guys were on top of things from the very beginning. It was a pleasure to work with you and welcome...
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Sherry Connor has received a review with 5 star rating from Todd J
Reply from Owner
January 9th, 2026 09:45 PM
Thanks Todd!
Sherry was awesome in every aspect of the process Truky a professional
Reply from Sherry Connor
December 24th, 2025 03:56 PM
We're thrilled to hear you had a great experience with us! Your satisfaction is our top priority.
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TowneBank Mortgage- Charlotte
Just had a large data breach - do not use of you don’t want your critical information stolen. Will never conduct business with this entity again
Reply from Owner
January 17th, 2026 12:00 AM
Thank you for sharing your concerns. A third-party vendor recently confirmed that a data security incident they experienced involved certain TowneBank member information. Importantly, TowneBank’s own systems and banking operations were not...
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The communication from both Stacy and the staff was key for me. Thorough and efficient handling of a complicated situation. Thank you and I look forward to working with you when I buy a home in NC... and we refinance Tara and Brentons.
Reply from Stacy Kimrey
December 18th, 2025 06:11 PM
Thank you, Toni - and so excited for you all! It was a pleasure to assist, and I look forward to supporting you in your future home purchase in NC as well as with any refinancing needs. Please don't hesitate to reach out whenever you're ready....
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Outstanding service from start to finish. The mortgage process with Andy and his team was handled with exceptional professionalism, clarity, and efficiency. Everything was explained in a way that was easy to understand, questions were answered...
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Reply from Owner
January 9th, 2026 09:45 PM
We appreciate your feedback! Our team works hard to make the process smooth and stress-free, and we’re glad we could deliver that for you.
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Absolutely 5-star service! The level of support, knowledge, and effectiveness throughout my mortgage journey was incredible. Every step was clearly explained, communication was excellent, and I felt genuinely supported the whole way through....
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Reply from Andy Garcia
December 23rd, 2025 09:11 PM
Thank you for your feedback! I have enjoyed working with you,
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It was really ast
Reply from Andy Garcia
December 22nd, 2025 07:22 PM
We're grateful for your positive review and hope to work together again in the future.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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