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TowneBank Mortgage-Southeast, Norfolk, VA
Norfolk, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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9 AM to 5 PM
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Reviews from Web
Susan was very responsive and available to help with our questions all through the process!
Reply from Susan DeMello
August 10th, 2026 07:38 PM
I’m really happy to hear that you’re pleased with our service! If you ever have questions about VA loan benefits or other financing options, I’m always here to help!
My experience with the loan agents Eduardo and Melani Gonzalez was excellent. They were very attentive throughout the entire loan process. They make an excellent team.Their professionalism, patience, dedication, and the trust they inspire made...
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Reply from Eduardo Zaragoza
August 3rd, 2026 02:12 PM
Thank you for your feedback! I truly have enjoyed working with you and helping make your home financing experience as smooth as possible. If there’s ever anything else I can assist with, I’m just a call away.
My experience with the loan agents Eduardo and Melani Gonzalez was excellent. They were very attentive throughout the entire loan process. They make an excellent team.Their professionalism, patience, dedication, and the trust they inspire made...
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Reply from Eduardo Zaragoza
July 29th, 2026 02:31 PM
I’m honored by your positive feedback and truly grateful to have given you a great experience. I’m always here if you have any questions or need help navigating the home loan process.
Susan was great to work with and made navigating this complex process easy.
Reply from Susan DeMello
July 24th, 2026 03:22 PM
Thank you for choosing me for your mortgage needs, I don’t take that lightly. Your positive review encourages me to keep delivering excellent service. I’m always here to assist with FHA, VA, or conventional loan options whenever you need it....
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Colleen Murphy
You went above and beyond for us and we are forever thankfu. thank you!!
Reply from Colleen Murphy
July 20th, 2026 05:42 PM
Your review encourages us to keep delivering outstanding service. We're just a phone call away if you ever need assistance.
I really enjoyed working with Susan, she was always so responsive to needs and patient with questions along the way.
Reply from Susan DeMello
July 13th, 2026 12:10 PM
We're thrilled that you're satisfied with our service. Don't hesitate to contact us for any mortgage assistance.
Very professional
Reply from Eduardo Zaragoza
July 7th, 2026 03:12 PM
Your kind words made our day! We're always here to provide guidance on mortgage-related matters.
Joy was awesome to work wit. she made this easy with no stress
Reply from Susan DeMello
July 7th, 2026 01:19 PM
We're thrilled that you had a positive experience with us!
Jessica is amazing! i have been with her for years!
Reply from Jessica Knight
June 29th, 2026 03:01 PM
Love love working with past clients! What an amazing family
Eduardo figures out solutions and makes things happen. We really appreciate his help.
Reply from Eduardo Zaragoza
July 6th, 2026 08:06 PM
Thank you for sharing your positive experience with us! We look forward to serving you in the future.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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