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TowneBank Mortgage-Southeast, Norfolk, VA
Norfolk, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Eduardo is always available when I have questions or need advice. He explained loan concept and process in a way that I could understand. I felt well informed throughout the loan process as a first time homebuyer.
It was wonderful working with you through the entire process. Your team went above and beyond and I don't think many places offer service like that anymore. I definitely applaud your team for setting the example!
Reply from Eduardo Zaragoza
March 17th, 2026 06:42 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
The overall mortgage process is stressful and Jessica made it so easy and almost effortless. Awesome person and definitely knows all The do's & don't's of the lending process.
Reply from Jessica Knight
March 16th, 2026 07:17 PM
It has been my pleasure to serve you and Stacy on your new home. I love working with my prior clients. Wishing you all the very best in NC. Send Pictures when you get a chance,
He is the best!
Reply from Eduardo Zaragoza
March 6th, 2026 03:18 PM
Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
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Colleen Murphy
What made the experience so wonderful was how responsive, knowledgeable, and patient you were throughout the entire process. You explained everything clearly and made what could have been a very stressful experience feel manageable and straightforward....
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Reply from Colleen Murphy
February 26th, 2026 09:06 PM
Amy, thank you so much for taking the time to submit this wonderful review. It was a true joy and pleasure to assist you with the purchase of your home! I'll be in touch to assist with filing for Homestead Exemption and I'm always here to support...
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for
Colleen Murphy
Clear communciation and easy app to upload documents on.
Reply from Colleen Murphy
February 21st, 2026 07:50 PM
Thank you, Farhana! Our technology is amazing and it's great to hear that it helped streamline the loan process for you. Clear communication is a big part of a positive loan experience, so I am so glad that stood out for you. I am always here...
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for
Colleen Murphy
Colleen made the process of refinancing a breeze! There's always and worry with something that's a big part of your life, but Colleen was never too busy to speak with us and put our minds at ease. I would use her again and again, as well as...
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Reply from Colleen Murphy
February 21st, 2026 07:48 PM
Thank you so much, Amanda! It was a joy serving you and your family again. I am always here if you need anything or have any questions!
Great communication! Great overall experience
Reply from Jessica Knight
February 13th, 2026 02:11 PM
We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
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Customer service
Reply from Chad Wright
February 11th, 2026 03:42 PM
We're grateful for your positive words. We're here to provide support for all your mortgage needs.
Eduardo was always available for questions, and very quick with answers. He is very knowledgeable with different types of mortgages and found one that fit our situation perfectly.
Reply from Eduardo Zaragoza
January 27th, 2026 08:52 PM
We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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