

Ruoff Mortgage - Three Rivers, MI
Three Rivers, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Amazing communication for first time home owners that didn't have much knowledge.
Reply from Alex Scheske
February 18th, 2026 04:02 AM
I'm glad to hear that the communication was effective and helpful during your first home-buying experience, Makenah. Guiding and informing first-time homeowners is something I prioritize. Should you have any more questions or need assistance,...
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Alex was very helpful with me understanding the process and worked hard to get my loan processed in a timely manner, he took my calls and questions at all times. He was understanding and patient with my frustrations and worries.
Reply from Owner
February 6th, 2026 01:54 PM
Buying this home was such a huge step for you! It took you almost a year to find the right home but you stuck with the home search and found a great one! I loved being your guide through the first time buyer process
Alex is a very helpful lender! He is proactive and does a great job of trouble shooting difficult situations. I appreciate his availability to answer client and agent questions. And find out if he doesn't have the answer.
Reply from Owner
February 6th, 2026 01:56 PM
I really appreciate the review, Lindsay! You've been great to work with and I really appreciate the care you put into each transaction
Overall communication and clarity and excellent attitudes
Reply from Christy Linn
February 13th, 2026 02:22 PM
I'm pleased to know that you found the communication and clarity to be up to your expectations, Adam. Providing clear information and maintaining a positive approach is always my goal. Should you have any future queries or need further assistance,...
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Alex was super helpful in the entire process. Very easy to contact and get answers to questions I had. will be recommending Alex to anyone I know who needs a mortgage.
Reply from Alex Scheske, Ruoff Mortgage
February 4th, 2026 02:23 PM
Helping a local firefighter buy their home (and sort of a big insurance issue at the end) has GOT to be great karma if my house catches fire. I'm really excited to watch you guys turn this fixer into an incredible forever home
Alex was always available & communicated well. He made none of our questions feel silly & helped make the process easy & smooth.
Reply from Owner
January 28th, 2026 06:44 PM
Abbie, helping you and Tyrese but in Westland as first time buyer's was the highlight of my January! I'm so happy we found the right home and that baby stayed put long enough to get you moved in. Wishing you a safe and quick delivery and many...
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Alex was always available & communicated well. He made none of our questions feel silly & helped make the process easy & smooth.
Reply from Alex Scheske
February 4th, 2026 02:24 PM
Abbie thanks so much for the kind words. I loved getting to meet you guys in Ann Arbor and can't wait for baby to bless your home with cries, stinky diapers, and love.
Alex was very patient with us and problem solved very well
Reply from Alex Scheske
February 4th, 2026 02:25 PM
Thanks Liz, helping with the downsize was a great step one but I'm even more excited to help renovate your lake house!
Christy responded every time I called her either right away or within 10minutes. It was amazing and unexpected how available she made herself to me. I've closed on two houses with Ruoff but this was by far my best experience and it was solely...
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Reply from Christy Linn
January 29th, 2026 04:14 PM
Chelsea, I'm glad to hear that my availability and responsiveness made your house buying experience a positive one, especially since you've closed with Ruoff before. It’s important to me that my clients feel supported throughout the entire...
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As a first time home buyer, the entire team made this process very smooth and less overwhelming. Very transparent and friendly, will definitely recommend to others in the future !
Reply from Alex Scheske
January 28th, 2026 05:40 AM
It's wonderful to hear that your first home-buying experience felt smooth and less overwhelming, Aileen. Ensuring transparency and a friendly approach is important to me, and I'm glad it made a positive difference for you. Your willingness...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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