The Mortgage Link - Dallas, TX
Dallas, TX
We understand the mortgage and refinance process can be stressful. That’s why we’re here as your partners to finance the home of your dreams with full transparency and clarity.
Location & Business Hours
Business Hours
Wed
9 AM to 6 PM
Thu
9 AM to 6 PM(Open now)
Fri
9 AM to 6 PM
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Reviews from Web
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Chet Decker
Very easy process. chet Was readily available for all my questions .
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Everyone was professional and personable. They were great to go over everything and hear my concerns. Smooth process!
Reply from Owner
April 28th, 2025 02:21 PM
I'm thrilled to hear that you had a smooth process and felt that your concerns were addressed professionally and personably. It was a pleasure assisting you, and I appreciate your positive feedback. Thank you for choosing The Mortgage Link!
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Everyone was professional and personable. They were great to go over everything and hear my concerns.
Reply from Jorge Madrid
April 28th, 2025 02:21 PM
I'm pleased to hear that you found our team at The Mortgage Link professional and personable. It was a pleasure assisting you, and I'm glad we could address your concerns effectively. Thank you for your feedback, Amy.
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Be more proactive in guiding clients through loan options and offer clear comparisons without the client having to initiateEnsure closing disclosures are double-checked for accuracy before sendingRespond more promptly to questions and concerns...
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Reply from Jorge Madrid
April 28th, 2025 02:23 PM
Thank you for your feedback, Shuxin. I appreciate your detailed insights and recognize the areas where I can improve, such as being more proactive in guiding clients through loan options and ensuring the accuracy of closing disclosures. I am...
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Chet Decker
Chet reached out to me, and he really wanted to know my background and how much it meant to my family and I to be buying a home, and he made it happen quickly and efficiently.
She helped me in everything she could and because of her and her great effort I finally have my 1st home!! Thank You so much Vanessa Saenz!!!🙌🥳🫶🥰
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Great and good
Reply from Jorge Madrid
April 28th, 2025 02:24 PM
I'm glad to hear that you had a positive experience. It was a pleasure assisting you, and I appreciate your feedback.
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Jorge Madrid has received a review with 5 star rating from Selene R
Reply from Owner
April 28th, 2025 02:26 PM
I'm so happy to hear you had a positive experience, Selene. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and the five-star rating. If you have any further questions or need assistance in the future,...
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loved everything, very well explained, thank you very much Jorge and Chelsea.
Reply from Jorge Madrid
April 28th, 2025 02:26 PM
I'm glad to hear that you loved the experience and found everything well explained. It was a pleasure working with you, and I appreciate your kind words. Thank you for recognizing both Chelsea and me in your review!
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David Wells - Regional Manager - The Mortgage Link
David Wells - Regional Manager - The Mortgage Link has received a review with 5 star rating from Chris W
Reply from Owner
September 2nd, 2025 05:58 PM
Thank you for the 5 star rating, Chris!
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About
We understand the mortgage and refinance process can be stressful. That’s why we’re here as your partners to finance the home of your dreams with full transparency and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender | The Mortgage Link, Inc. NMLS#113054 (License# BK-1035583). Licensed by the N.J. Department of Banking and Insurance. For more information, please reference the NMLS Consumer Access Website at nmlsconsumeraccess.org.
Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act.
TEXAS RESIDENTS: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE COMPANY OR RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN TEXAS SHOULD SEND A COMPLETED COMPLAINT FORM TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING (SML): 2601 N. LAMAR BLVD., SUITE 201, AUSTIN, TEXAS 78705; TEL: 1-877-276-5550. INFORMATION AND FORMS ARE AVAILABLE ON SML'S WEBSITE: SML.TEXAS.GOV.
Illinois Department of Financial and Professional Regulation, Division of Banking, 555 West Monroe Street, 5thFloor, Chicago, IL 60661, 1-888-473-4858
STATE OF ILLINOIS COMMUNITY REINVESTMENT NOTICE: The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department.”. (Source: P.A. 101-657, eff. 3-23-21.