

The Money Store - Thousand Oaks, CA
Thousand Oaks, CA

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
They got the job done in timely manner
Gino and his team were most efficient and professional! They went beyond what my client and i could have ever imagined!! Thank you !!!!!!!!!!
my loans are complicated and gino and his team are the only one that i trust with my new loans
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I am truly humbled by your kind words, Yavar. It's not always easy navigating the complexities of loans, but my team and I are dedicated to providing the best service possible. We're glad we've been able to earn your trust with your new loans....
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If my loan processor was Rachel than she was EXCELLENT. I never spoke to Denise Gealy.
Reply from Gino Olivo
June 5th, 2026 07:47 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
This is the second loan I've done with Gino & his team. He is great to work with, transparent/honest & forthcoming. He won't steer your wrong. His team is so kind, and communicative. THEY ARE ROCKSTARS. I can't recommend them more. Thank you...
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Communication with Gino Olivo and Rachel Zavala was excellent. They were readily available to answer any/all questions. I felt the process with NAF was smooth overall and the approval timing was very efficient. I would work with the team again...
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
The team was great, easy to work with and came in with an excellent rate as well
Reply from Gino Olivo
June 5th, 2026 07:47 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Gino was great at communicating and helped us make the process easy. I loved that they helped me set up my utilities as an added benefit. Gino's team is great and would highly recommend them to anyone.
Reply from Gino Olivo
June 5th, 2026 07:47 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
I rate the experience as Great to reflect the sincere care and integrity we saw in Gino and his staff during a very chaotic time in the Real Estate market. Gino was transparent, even during times where it was clear that everyone was on a steep...
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Simple and easy
Reply from Gino Olivo
June 5th, 2026 07:47 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Home Equity Loan
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.