

The Money Store - Peoria, IL
Peoria, IL

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I recieved 8 different closing numbers, at minimum, and all were very different. Communication was substandard. We were consistently asked to do something or provide something without explantion or reasoning and often more than once.
Reply from The Money Store Customer Care
February 11th, 2025 07:46 PM
We're truly sorry to hear about your experience. Your satisfaction is important to us, and we value your feedback. Our customer care team will review your comments and reach out to you with any questions. Thank you.
The Money Store was exceptional with their communication!
John is always great to work with. We have been recommending him since our 1st mortgage 18 years ago.
Deanna, as always, was prompt, knowledge, and easy to work
Very clear communication.
Communication.. app was
Communication was too tier . I was always able to get a response wether it was email, text or phone call. I was able to get the best interest rate With low out of pocket cost.
It was good enough I just don't give anyone a "great" rating i always go with "good" or " average"
very responsive and quick with everything with the process of loan and closing 🙂 Jamie and John were the best
Everyone that I worked with through the mortgage experience was informative, helpful and encouraging. A great mortgage team. The app was also very easy to work with. Mike B is the best.
161–170 of 299
About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.