

The Money Store - Lacey, WA
Lacey, WA

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
#1 everything
Emailed Alyssa, the manager, with specific information that could be disqualifying. After the process and denial, they apologized for making me provide all the information and paperwork and said that of they knew about the disqualifier, they...
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Reply from Matthew Hannon
September 3rd, 2026 06:25 PM
Unfortunately, sometimes the information isn't "specific" enough to make a determination without reviewing everything including dates. We are sorry to hear you were dissatisfied with the denial after the review was completed.
The team was professional and took care of us through the process. Thank you!
Reply from Owner
October 22nd, 2025 06:07 PM
We’re glad the team could provide professional support and take care of you throughout the process. Thank you for sharing your experience!
Peggy was so knowledgeable and helpful! She made it possible for me to purchase a home - something I really wanted but didn’t think I could realistically achieve. Her kindness was appreciated!
Reply from Peggy Raudenbush
November 22nd, 2023 05:17 PM
Thank you Crystal and Congratulations on becoming a homeowner.
From start to finish Chris and his associates were hands down a blessing! Buying from a remote location requires an enormous amount of trust! At no point did Chris make us feel as if we were more than a couple miles apart. When we decided to...
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Reply from Chris Knox
July 12th, 2024 09:12 PM
Thank you so much for your kind words, Trevor. I'm thrilled to hear that you felt comfortable and supported throughout the process, despite the distance. It's always a top priority for me to keep the lines of communication open and ensure my...
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Chris was helpful and transparent always answering questions in a timely manner
Reply from Chris Knox
July 12th, 2024 09:12 PM
I'm deeply appreciative of your positive review, Eryn. It was a pleasure to assist you in your financial journey at The Money Store. I always strive to ensure my clients receive transparent and timely information. Your satisfaction is my utmost...
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Chris was in constant communication. He is very knowledgeable and I felt like he was looking at for my interests.
Reply from Chris Knox
July 12th, 2024 09:12 PM
I'm thrilled to hear that you had a positive experience, Eli. Being in constant communication and ensuring I look after my clients' interests are some of my top priorities. It's great to know that you found this approach valuable. Thank you...
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Matthew Hannon has received a review with 5 star rating from Amy A
Everyone was very pleasant and helpful. Had very satisfactory answers to any and all questions. Very professional but also approachable. 10/10
Reply from Peggy Raudenbush
October 26th, 2023 09:05 PM
Thank you Buddy! I'm so happy we were able to get you into a home!!!
Peggy is very caring and helpful. She helped us through the whole buying process and never hesitated to answer any of our questions. She made us feel confident and motivated. We appreciate her and everything she has done for us!
Reply from Peggy Raudenbush
October 26th, 2023 09:04 PM
Thank you so much Kelley! It was my pleasure working with you and Buddy!!
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Financing
Mortgage Loans
Time Zone
Eastern Standard Time (EST)
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.