Suwanee, GA
Suwanee, GA
With a commitment to providing a higher level of service to our community and customers, First Option Mortgage is the premier home loan experts in communities across the country. With a family atmosphere and progressive technology, we offer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Carolina Franco
..........
for
Sara Agudelo
I would have liked more follow up, I felt that I reached out consistently to get an update on the status of the loan. We were delayed 2-3 times due to items that felt preventable.
for
Martin Lona
Great people, and very patient. Ask about their hybrid doc process.
for
Juan Delgado
The biggest issue i experienced with the lender was poor communication and unclear information throughout the loan process.it was often very diificult to get clear explations about documents and requirements.what was especially frustrating...
read more
good Customer Service everything's perfect
Su desenpeño y atension en todo el proceso
for
This was my first time working with Lenny, and I can honestly say he has an amazing team. They are very organized, professional, and attentive to every detail. The entire process was excellent from start to finish. Thank you for the great work!...
read more
Reply from Lenny Pozo
August 15th, 2026 04:33 PM
Thank you so much for your kind words! It was a pleasure working with you for the first time. I’m very grateful for my amazing team and for everyone’s collaboration throughout the transaction. I truly appreciate your trust and look forward...
read more
for
Juan Delgado
Not a good experience. Communication was horrible towards all parties and there was general lack of empathy and understanding throughout the process.
for
Sara Agudelo
Una persona muy profesiona, atenata y paciente para cualquier pregunta
for
Martin Lona
Martin Lona has received a review with 5 star rating from Juliana C
81–90 of 4263
About
With a commitment to providing a higher level of service to our community and customers, First Option Mortgage is the premier home loan experts in communities across the country. With a family atmosphere and progressive technology, we offer consistent results, exceptional products and reliable communication to our clients and business partners.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
First Option Mortgage LLC | All Rights Reserved ©2026
Corporate Headquarters: 702 Old Peachtree Rd., Suite 200, Suwanee, GA 30024
NMLS Consumer Access NMLS#123411