Suwanee, GA
Suwanee, GA
With a commitment to providing a higher level of service to our community and customers, First Option Mortgage is the premier home loan experts in communities across the country. With a family atmosphere and progressive technology, we offer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Ricardo Barbetty
Closing was delayed six times. Communication was not great or clear at all.
Reply from Ricardo Barbetty
February 23rd, 2025 06:06 PM
Thank you for your feedback. I understand that the delays during your closing were frustrating, and I sincerely apologize for the inconvenience that caused you. However, I feel it’s important to clarify the situation regarding communication....
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La excelente attention y asesoramiento de la senorita Carolina Vergara 100 puntos
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Excelente servicio como siempre!
Reply from Lenny Pozo
May 21st, 2025 03:54 PM
Hola Rowenna, Gracias por tus palabras amables. Siempre es un placer ayudarte y asegurarnos de que recibas el mejor servicio posible. Espero seguir trabajando contigo en el futuro. ¡Gracias por confiar en CTC Branch y First Option Mortgage!...
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Lenny was friendly and a great communicator.
Reply from Lenny Pozo
May 21st, 2025 03:54 PM
Thank you so much, Darcia! It was a pleasure working with you. I'm thrilled to hear you found my communication helpful. I'm always here if you need anything in the future.
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Ana Vasquez
Agradacemos a Ana Vasquez por el trabajo que hizo tuvimos una experencia super mala con otro banco pero con ella fue super rapido el prcesso en menos de 10 dias obtuvimos el clear to close y cerramos antes del dia que era la recomiendo las...
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All hurdles in buying were able to be handled easily. We we told about any and all issues in a timely fashion. Our lender and realtor really worked for us on our purchase.
Great efforts.
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Great experience
Reply from Lenny Pozo
May 21st, 2025 03:54 PM
Wow, William, "Great experience" is fantastic to hear! Makes my day knowing you felt that way. That's what I strive for with every client at First Option Mortgage. Truly appreciate you taking the time to share your feedback. It means a lot....
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Ana Vasquez
Haber cerrado mi caso en tiempo récord.
She was beyolnd amazing and did an incredible job explaining and handholding our client. Will definitely be sending her more clients and working with her in the future. She's one of a kind for sure: warm, professional and knowledgeable!
Reply from Lisbeth Ardalic
February 10th, 2025 05:07 PM
Analy's kind words truly mean the world to me. I so enjoyed working with your client and making sure they felt comfortable throughout the entire process. I’m passionate about making mortgages understandable and accessible, so it’s incredibly...
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About
With a commitment to providing a higher level of service to our community and customers, First Option Mortgage is the premier home loan experts in communities across the country. With a family atmosphere and progressive technology, we offer consistent results, exceptional products and reliable communication to our clients and business partners.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
First Option Mortgage LLC | All Rights Reserved ©2026
Corporate Headquarters: 702 Old Peachtree Rd., Suite 200, Suwanee, GA 30024
NMLS Consumer Access NMLS#123411