

Suwanee, GA
Suwanee, GA

With a commitment to providing a higher level of service to our community and customers, First Option Mortgage is the premier home loan experts in communities across the country. With a family atmosphere and progressive technology, we offer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Chris was very detailed and informative. He kept everyone up to date with how the transaction was progressing every step of the way.
Great person to work with
Mr. Polack left town without notifying us and failed to respond to e-mails during that time. Closing was delayed because documents apparently weren't ordered in time, and nobody followed up while he was gone. Thanks!
Siempre muy cordial, muy profesional, muy prndiente del file todo el tiempo, buscando soluciondes, yendo la extra milla tratando de ayudar al cliente, excelente su servicio, todos quedamos muy contentos y muy agradecidos con su ayuda.
Reply from Jose Martin
September 18th, 2023 02:04 PM
Thank you so much! We strive in First Option Mortgage to provide the best customer service to our clients. I look forward to serving you and your family and friends. Best Regards
Extremely flexible, knowledgeable and helpful.
Thank you for all you do
VERY GOOD PERSON
Jose had good communication with both parties. He made a miraculous recovery on the deal!!
Reply from Jose Martin
September 1st, 2023 06:34 PM
Thank you so much! We strive in First Option Mortgage to provide the best customer service to our clients. I look forward to serving you and your family and friends. Best Regards
Samantha was what customer service is all about she is warm easy to talk to explained everything and helped make my experience easy ! Oh I don’t know if I could have done this mortgage without her expertise in this process. She is absolutely...
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Tonya Wright as my Loan Officer was outstanding! She was very knowledgeable about the loan process and walked me through every step; however, she did not have the much needed backing from First Option Mortgage to successfully do her job. My...
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Automatic communication was great, Tonya is good, don't get wrong, but the overall experience was not good. Once a little bump on the road appeared, file wise, the communication dissappeared, and that's not how it should be. Was disappointing,...
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About
With a commitment to providing a higher level of service to our community and customers, First Option Mortgage is the premier home loan experts in communities across the country. With a family atmosphere and progressive technology, we offer consistent results, exceptional products and reliable communication to our clients and business partners.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
First Option Mortgage LLC | All Rights Reserved ©2026
Corporate Headquarters: 702 Old Peachtree Rd., Suite 200, Suwanee, GA 30024
NMLS Consumer Access NMLS#123411