Lodi, CA
Lodi, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Colleen and her staff are the best, they’re friendly and knowledgeable. We had a great experience with them when we originally purchased our home in 2017 and that’s why we came back to them to refinance this year. They made the process pleasant...
read more
Colleen was absolutely stellar! She kept me up to speed as to what was going on as well as always available for any questions I may have had. If I had to do it all over again Colleen would be my choice to walk me through this experience.
for
Esmerelda Velasco
Thank you Esmeralda, everything went really smooth and very quick. Appreciate your help,
Cynthia is professional, knowledgeable, and very responsive. It was a pleasure working with her throughout the process. I never felt forgotten.
Colleen and her team were professional and efficient. They communicated regularly with the status on my loan process. More importantly, they were patient with my questions and inquiries and always kind.
I really appreciated how smooth Cynthia made the process for me. Also her prompt replies to emails or phone calls always made me feel I had top priority. Thank you Cynthia!
Cynthia made is GREAT. Cynthia was easy to contact, was patient in explaining the process and what was expected, and made winding through the complex path of financial decisions very tolerable. Cynthia is the reason I continued with the refinance...
read more
Colleen and her staff did everything exactly the way the way they said they would, in a very timely fashion. Everyone was always available to answer questions. This is the second home loan I have had processed through this company, and I would...
read more
The first time I spoke to Cynthia, I had already had 2 terrible experiences with other agents, and I told her what the problem was, and she actually had the nerve to yell at me for being upset that the other two incompetent employees had messed...
read more
overall experience was great and Cynthia was always polite and professional, great experience with her. I was a little upset with the timing requests for documents, when I had mentioned that my printer was broken, out of service range for phone...
read more
331–340 of 522
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)