Waterstone Mortgage - St. Petersburg, FL, Saint Petersburg
Saint Petersburg, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
I prefer personal communication for better understanding of the process of home buying.
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Highly personal touch. Seth and team felt like my personal bankers which was welcome. Very responsive and eager to please.
I have worked with Mary for many years and have always found her responsiveness and service to be unmatched. She is consistently pleasant, knowledgeable, and informative. Many of my clients have also worked with her, and I have never received...
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I have worked with Mary for many years and have always found her responsiveness and service to be unmatched. She is consistently pleasant, knowledgeable, and informative. Many of my clients have also worked with her, and I have never received...
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for
Communication was the biggest problem. Some of my and buyer's emails went entirely ignored, while others were answered incompletely. There was no follow up to know if documents were received. I wasn't included in some emails to my first time...
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Reply from Seth Stern
September 1st, 2026 02:48 PM
Dianne, I sincerely apologize for the communication issues and the stress they caused during the closing process. I understand how frustrating this experience must have been for you and your clients. Please reach out to me directly so we can...
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Detail and persistence and experience with all different programs available
Reply from Seth Stern
August 31st, 2026 06:57 PM
Leslie, I'm thankful for your feedback on my experience and persistence. It's great to know that my knowledge of various programs was helpful to you.
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The program she did was just super tough and and it took a very long time and it was a lot of stress on my client.
Reply from Seth Stern
August 31st, 2026 02:01 PM
BETH, I appreciate your feedback and understand the challenges your client faced. Please feel free to reach out to me directly so we can discuss this further and find ways to improve the experience.
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Seth was always on top of things. He was prepared for every deadline, and he was always available to text or call when we had questions. Being a first-time homebuyer, it was very reassuring to have the support from Seth as we navigated through...
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Reply from Owner
August 18th, 2026 01:09 PM
Tanner, I appreciate your kind words and am pleased I could support you as a first-time homebuyer. It's great to hear that my availability and preparation made a positive impact on your experience. If you have any more questions in the future,...
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Seth was always on top of things. He was prepared for every deadline, and he was always available to text or call when we had questions. Being a first time homebuyer, it was very reassuring to have the support from Seth as we navigated through...
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Reply from Seth Stern
August 18th, 2026 01:58 PM
Tanner, I'm grateful for your kind words and glad I could provide the support you needed as a first-time homebuyer. It's nice to know that my preparedness and availability were helpful throughout the process. Thank you for trusting me with...
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Seth Stern has received a review with 5 star rating from Mary C B Ⓥ
Reply from Owner
August 3rd, 2026 01:09 PM
Mary, thank you for the positive rating. I'm glad to have been able to assist you at Waterstone Mortgage.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions