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Flat Branch Home Loans in Springfield, IL

Flat Branch Home Loans, Springfield, IL

Springfield, IL
Company Logo
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roo... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(217) 726-9000
Springfield, IL
https://flatbranchhomeloans.com/locations/springfield-illinois
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
95%
4 Star
3%
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1%
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0%
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Reviews from Web
  • for
    Melanie Binder
    Encompass
    K
    Katherine M M
    DECATUR, IL
    Posted on February 25th, 2026 03:41 PM
    We experienced a several financing hurdles during this process along with multiple delays from the seller. Melanie excelled at meeting those challenges and ensuring we were still able to close.
    Reply from Melanie Binder
    February 25th, 2026 03:57 PM
    I'm grateful for your feedback, Katie. Navigating through financing hurdles and unexpected delays can be challenging, and I'm glad I could help you reach a successful closing. Your patience and trust made a significant difference. If there's...
    read more
  • for
    Melanie Binder
    Encompass
    L
    Lindsey C
    FORSYTH, IL
    Posted on February 25th, 2026 02:13 PM
    Melanie is great with communicating and always responds quickly. She is very knowledgeable in this field and we appreciate all her help that makes the process go so smoothly.
    Reply from Melanie Binder
    February 25th, 2026 02:42 PM
    Lindsey, your kind words mean a lot, and I'm grateful for your trust and appreciation. Quick responses and in-depth knowledge are key aspects I focus on to ensure a smooth process for my clients. If you need further assistance, feel free to...
    read more
  • for
    Melanie Binder
    Encompass
    E
    Emily R K
    BETHANY, IL
    Posted on February 23rd, 2026 04:15 PM
    Melanie was helpful and made the e-signatures easy to complete.
    Reply from Melanie Binder
    February 23rd, 2026 04:42 PM
    Thank you Emily, Making things as simple and efficient as possible is always a priority. Thank you for your feedback, and please feel free to reach out if you need any assistance in the future.
  • for
    Melanie Binder
    Encompass
    M
    Michael S
    FORSYTH, IL
    Posted on January 30th, 2026 04:24 PM
    Melanie made the experience of buying my first home easy. She was great to work with and quick to respond whenever I had questions.
    Reply from Melanie Binder
    January 30th, 2026 05:06 PM
    I'm very pleased to hear that your first home-buying experience went smoothly, Michael. It's important to me to be responsive and supportive throughout the process. Thank you for your kind words and the 5-star rating. If there's anything else...
    read more
  • for
    Melanie Binder
    Encompass
    M
    MaryAnn G
    DECATUR, IL
    Posted on December 24th, 2025 02:06 PM
    Very easy and she made sure everything was done correctly and on time
    Reply from Melanie Binder
    January 5th, 2026 08:51 PM
    It's great to know you found the process straightforward and timely, MaryAnn. Ensuring everything is done correctly and efficiently is always my goal. Thank you for your trust and the 5-star rating. If you need any further assistance in the...
    read more
  • for
    Melanie Binder
    Encompass
    C
    Christopher S
    Mt Zion, IL
    Posted on November 7th, 2025 03:46 PM
    She answered all of our questions very quickly.
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Chris. It was great to assist you and Ally again, and if you have any more questions in the future, feel free to reach out. I have very much appreciated your repeat business over the years. Congrats on finding your dream home!
  • for
    Melanie Binder
    Encompass
    A
    Anna O
    Mt Zion, IL
    Posted on November 6th, 2025 03:09 PM
    ..........
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Anna, I'm glad to hear that you had a positive experience with me, your feedback means a lot. If there's anything else you need, don't hesitate to reach out.
  • for
    Melanie Binder
    Encompass
    J
    Jeffrey D S
    Decatur, IL
    Posted on October 31st, 2025 02:11 PM
    Melanie provides great customer service. She is quick to respond and always goes the extra mile to help. I would highly recommend her!
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Jeff, Your recommendation means a lot to me. I’m glad to hear you found my customer service helpful and prompt. Going the extra mile is something I aim for with every client, and I'm pleased it made a difference for you. Thank you for sharing...
    read more
  • for
    Melanie Binder
    Encompass
    J
    Jeffrey B L
    Forsyth, IL
    Posted on October 14th, 2025 02:15 PM
    Melan was promp, professional and personable all at the same time!
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Thank you, Jeffrey, for sharing your experience. I'm pleased to know that you found the service prompt, professional, and personable. It's always my aim to provide a balance of these qualities. If there's anything more I can do for you in the...
    read more
  • for
    Melanie Binder
    google
    B
    Brittany L
    Posted on October 12th, 2025 10:31 AM
    Melanie Binder has received a review with 5 star rating from Brittany L
    Reply from New American Funding - Melanie Bind...
    October 23rd, 2025 04:41 PM
    I appreciate your positive rating, Brittany. Thank you for your support!
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    About
    This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roots? We’re eager to help. Head over to our Springfield office to meet your local Flat Branch family!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2005

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 224149
    Disclaimer
    NMLS# 224149