

Flat Branch Home Loans, Springfield, IL
Springfield, IL

This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roo... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Outstanding service. Highly recommend.
Melanie was fantastic. I had so many questions and she answered every one of them!!
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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It was easy and perfect.
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Melanie Binder has received a review with 5 star rating from Derek R
Melanie Binder has received a review with 5 star rating from Derek R
Dealing with Melanie was such a pleasant experience. From our initial conversation, I knew I made the right choice. 10/10 would highly recommend…
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
She was very knowledgeable and helpful. Answered and all questions I had and needed! This was my first deal and she was very mindful of that. Great communication!
Melanie is always wonderful to work with. She is straightforward, knowledgeable and works tirelessly behind the scenes for her clients. She gets it DONE!
Melanie communicates with the buyers and me on a regular, needed basis. She is thorough, detailed and knowledgeable!
The communication was quick which was helpful however about half way through the process I was starting to feel like I was bothering the loan officer. Her tone changed and I began to feel like I was being talked down to, condescending, and...
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About
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roots? We’re eager to help. Head over to our Springfield office to meet your local Flat Branch family!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149