Flat Branch Home Loans, Springfield, IL
Springfield, IL
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roo... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Flat Branch Home Loans
Ran my credit and accumulated me a hard inquiry but never used it for its intended purpose. Kept having me text and call his personal number and never had any movement with the situation. It was always “we’re still waiting”. 3 months later...
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Horrible experience rude, treated like 2nd class citizen!!! Would never recommend her due to how she treated and talked to me!!!
Melanie needs to work on her people skills! She talked down to me as her client, very RUDE on multiple occasions!!! I guess my $75,000 home purchase was beneath her! 20 years ago I had new build of $350,000.00 I put my pants on the same way...
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Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Made buying my first house easy and stress free
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Melanie Binder was awesome at helping me through the whole process
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Made it a easy transition
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Melanie and her team did an amazing job with me and wife purchasing our home. I would highly recommend anyone to Melanie!
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Underwriting process was a bit stressful but overall it was good, I would glady recommend Miss Binder and Tina of NAF as they both worked diligently to help us get our dream home. Thank you.
Melanie Binder has received a review with 5 star rating from Taylor C
Melanie is great at solving challenges that pop up during a transaction and stays in communication every step of the way....
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About
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roots? We’re eager to help. Head over to our Springfield office to meet your local Flat Branch family!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149