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Flat Branch Home Loans in Springfield, IL

Flat Branch Home Loans, Springfield, IL

Springfield, IL
Company Logo
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roo... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(217) 726-9000
Springfield, IL
https://flatbranchhomeloans.com/locations/springfield-illinois
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • for
    Melanie Binder
    Encompass
    K
    Kyle W Y
    Decatur, IL
    Posted on November 26th, 2024 01:43 AM
    Outstanding transparency
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    I'm absolutely delighted to hear you found my service transparent, Kyle. It's of utmost importance to me that my clients feel informed and involved in the process at every step. Your feedback reaffirms the hard work we put in at New American...
    read more
  • for
    Melanie Binder
    Encompass
    M
    Michelle R W
    Decatur, IL
    Posted on November 25th, 2024 06:45 PM
    I feel things could have been handled and communicated better but overall. We were told our loan wouldn't get sold right off bat but did
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • for
    Melanie Binder
    Encompass
    L
    Laura S Y
    Decatur, IL
    Posted on November 24th, 2024 06:43 PM
    MELANIE BINDER!!!!!
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    So glad to hear that you had a positive experience, Laura! It's wonderful to know that I was able to meet your expectations. Your satisfaction is my top priority, and your review reaffirms the hard work I put in every day at New American Funding....
    read more
  • for
    Tyler Ott
    Encompass
    S
    Stephen M
    SPRINGFIELD, IL
    Posted on November 24th, 2024 02:44 PM
    Tyler was very prompt and answered all of out questions. We appreciated his timely responses when we were unsure of aspects of the home buying/loan process. Thank you for all of your assistance in this process!
    Reply from Tyler Ott
    December 4th, 2024 02:44 PM
    I'm so glad to hear you had a positive experience, Stephen! Ensuring that all your questions are answered promptly and accurately is a top priority for me. I'm here to make the home buying/loan process as smooth as possible for you. Do not...
    read more
  • for
    Melanie Binder
    Encompass
    M
    Matthew B
    Illiopolis, IL
    Posted on November 15th, 2024 01:20 PM
    See the loan processer comments
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Thank you for the perfect rating, Matthew! I'm glad to hear you were satisfied with the loan processing at New American Funding. If you have any further comments or questions, feel free to share. Your feedback is greatly appreciated. - Melanie...
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  • for
    Melanie Binder
    Encompass
    B
    Brooke W
    Decatur, IL
    Posted on November 10th, 2024 03:21 PM
    Super responsive and easy to work with
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    I'm absolutely thrilled to hear that you found our process to be responsive and easy, Brooke. Your feedback is truly appreciated and it was such a pleasure to be able to assist you. Thank you for entrusting me with your business and for the...
    read more
  • for
    Tyler Ott
    Encompass
    N
    Nathaniel B
    SPRINGFIELD, IL
    Posted on October 28th, 2024 03:19 PM
    Tyler was very knowledgeable in the industry and was always happy to help. He responded to questions timely in all aspects. I would encourage him to keep doing what he’s doing!While I appreciate his prompt responses while he’s traveling, it’s...
    read more
    Reply from Tyler Ott
    November 7th, 2024 03:20 PM
    Hey Nathaniel, I'm really thrilled you had a 5-star experience with me! Your kind words have not only made my day, but they'll also fuel my commitment to providing excellent service to all my clients at Flat Branch Home Loans. I'm glad my timely...
    read more
  • for
    Tyler Ott
    Encompass
    M
    Marie C B
    SPRINGFIELD, IL
    Posted on October 28th, 2024 03:17 PM
    Tyler provided thorough information to us throughout the process. He was prompt and explained things very well!
    Reply from Tyler Ott
    November 7th, 2024 03:20 PM
    Marie, I appreciate your five-star review! It fills me with joy to know that you found the information provided helpful. Your satisfaction throughout the process is my priority, and I'm pleased to hear that my efforts to communicate promptly...
    read more
  • for
    Melanie Binder
    Encompass
    N
    Nicholas G B
    Decatur, IL
    Posted on October 7th, 2024 09:50 PM
    Very straight forward and on the ball
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • for
    Flat Branch Home Loans
    google
    A
    Adora
    Posted on October 7th, 2024 12:00 AM
    Tyler was amazing to work with!! I would recommend him to anyone that is looking for someone passionate and efficient! We appreciated the responsiveness and patience. We didn’t feel any pressure to make any decisions too quickly and it seemed...
    read more
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    About
    This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roots? We’re eager to help. Head over to our Springfield office to meet your local Flat Branch family!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2005

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 224149
    Disclaimer
    NMLS# 224149