

Flat Branch Home Loans, Springfield, IL
Springfield, IL

This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roo... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Super nice and explained everything clearly and answered all questions I
Reply from Tyler Ott
March 27th, 2025 03:14 PM
I'm glad to hear that you found the explanations clear and all your questions answered. It was a pleasure to assist you, and I appreciate your positive feedback.
Really just a great experience. I felt as Tyler was with me through every step which made me feel comfortable with my decision. Overall knew he was someone I can rely on to get an answer!
Reply from Tyler Ott
March 20th, 2025 05:52 PM
Thanks so much for the kind words, Trevahn! I'm thrilled to hear that you felt comfortable and supported throughout the process. I strive to be there for my clients at every step, so it's great to know that came through for you. If you have...
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Tyler was very helpful throughout the entire loan process.
Reply from Tyler Ott
March 17th, 2025 03:31 AM
Jared, I'm really glad to hear that you found the loan process helpful. It was great working with you, and I'm thrilled that you had a positive experience. If you ever have any more questions or need assistance in the future, I'm here to help....
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We were always kept in the loop of where the process was at. We were notified promptly when we needed documents. We were able to clear alot of debt with our proceeds.
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
Thank you so much for your kind words, Shane! I'm thrilled to hear that you felt informed and supported throughout the process. It's wonderful that you were able to clear a lot of debt with the proceeds. It was my pleasure to assist you, and...
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Tyler is always quick with responses to our questions, and does a great job keeping me and the client updated throughout the process.
Reply from Tyler Ott
April 4th, 2025 02:46 PM
I'm glad to hear that my communication and updates were helpful to you and your client. It was a pleasure working with you both at Flat Branch Home Loans. Thank you for your positive feedback!
Tyler goes above and beyond to get the deal done
Reply from Tyler Ott
April 3rd, 2025 01:43 PM
I'm thrilled to hear that you felt I went above and beyond to get the deal done. It was a pleasure working with you at Flat Branch Home Loans. Thank you for your kind words.
I knew I was in good hands. That's a good feeling. Thank you Melanie and Tina!
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
Thank you so much for your kind words, Aimee! I'm thrilled to hear that you felt you were in good hands. It was a pleasure working with you, and I'm so glad that Tina and I could make your experience a positive one. If you ever need anything...
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Melanie is the best!! She went above and beyond to get us through this new and difficult time ! she went to bat for us with the VA and Made sure this was a great experience!
Reply from New American Funding - Melanie Bind...
December 10th, 2025 07:06 PM
Thank you so much, Zachary! It was truly a pleasure working with you. I'm glad I could be there to support you through this process and make it a positive experience. Going to bat for you with the VA was something I was more than happy to do....
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Tyler went above and BEYOND to assure ease, confidence and trust during the home buying process. And he did so with patience, kindness and compassion
Reply from Tyler Ott
February 6th, 2025 08:19 PM
Wow, Audra, this review means the world to me. I truly appreciate you taking the time to share your experience. Helping you navigate the home buying process and making sure you felt comfortable and confident every step of the way was my absolute...
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Tyler is truly an exceptional lender! His expertise and diligence were key to our success—without his guidance, I’m not sure we would have reached closing. He was proactive, knowledgeable, and always available to address any concerns, making...
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Reply from Tyler Ott
February 24th, 2025 11:57 AM
Alysan, thank you so much for your kind words! I'm thrilled to hear that you felt supported throughout the process and that we could make it a positive experience for you. It was a pleasure working with you, and I'm glad I could help guide...
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About
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roots? We’re eager to help. Head over to our Springfield office to meet your local Flat Branch family!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149