Northpointe Bank - Team 101, South Jordan, UT
Committed to making homeownership easy!
South Jordan, UT
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It would have been good to know in advance that I needed to provide translated bank statements instead of learning about that during the last days of closing week. That forced me to pay extra for translating them and created a lot of stress...
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Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for taking the time to share your feedback, Jared. I apologize for any inconvenience you experienced regarding the need for translated bank statements. I appreciate your understanding and patience during this process and hope that...
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Brady Johnson - Northpointe Bank
It would have been good to know in advance that I needed to provide translated bank statements instead of learning about that during the last days of closing week. That forced me to pay extra for translating them and created a lot of stress...
read more
Reply from Jeff Morgan
July 18th, 2024 10:13 PM
Thank you for taking the time to share your feedback, Jared. I apologize for any inconvenience you experienced regarding the need for translated bank statements. I appreciate your understanding and patience during this process and hope that...
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Jeff Morgan was our loan officer and was wonderful at communicating and answering our questions. Shortly after we started the loan process, Jeff left on a 2+week vacation. We totally understand the importance of family time & vacations, but...
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Reply from Jeff Morgan
August 9th, 2024 07:29 PM
Dear Camryn,Thank you for your detailed feedback. I sincerely regret that we did not uphold our high standards of clear communication and reliable support during my absence. As a direct result of this experience, I’m taking specific steps to...
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It was bizarre that Jeff left out of the country without warning.
Reply from Jeff Morgan
November 19th, 2024 06:12 PM
Devin, I truly apologize again. I had a family trip planned for months, and didn't mean to leave you hanging. I felt confident my team would get you to the finish line. They did an amazing job without me. But, I do wish I would have been there...
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Erik Robinson - Northpointe Bank
Everyime there was a new hurdle Erik was always right there with one phone call though with some of the hurdles I had to come up with an idea to get over them myself but Erik put them into play.
Reply from Jeff Morgan
July 18th, 2024 10:15 PM
Thank you for your feedback, Hannah. I'm glad to hear that I was able to provide you with timely support throughout the loan process. Your proactive inputs were indeed valuable in tackling the challenges we faced. I aim to continue improving...
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Very positive experience with Jeff and team. He helped us find the best option for our financial situation both with the down payment and monthly payment in mind.
Reply from Jeff Morgan
November 19th, 2024 06:12 PM
Your feedback made my day!
Jeff was incredible. Truly kept things simple and was a champion for us. He wanted to do the right thing every time and go above and beyond to deliver a great buying experience. The entire process was stress free, we knew clearly what to expect,...
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Reply from Jeff Morgan
November 19th, 2024 06:13 PM
I truly appreciated the opportunity to work with you!
Jeff is competent, trustworthy and professional. He is able to ask relevant questions, listen to unique needs and communicate options that create win:win solutions.
Jeff is competent, trustworthy and professional. He is able to ask relevant questions, listen to unique needs and communicate options that create win:win solutions.
Reply from Jeff Morgan
November 19th, 2024 06:13 PM
Levi, you are the best. Thanks for taking time to give me some feedback. Truly appreciated
for
Erik Robinson - Northpointe Bank
Team kept me updated throughout the whole way. And very Nice people.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Mountain Standard Time (MST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender