Northpointe Bank - Team 101, South Jordan, UT
Committed to making homeownership easy!
South Jordan, UT
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Awesome experience from start to finishing
Reply from Jeff Morgan
December 9th, 2024 06:27 PM
Kyle, thanks so much for taking the time to complete the survey. And, most importantly, thank you for allowing me to help you and your Family purchase this amazing new home!
for
Erik Robinson - Northpointe Bank
smooth transaction. Thank you.
Reply from Erik Robinson
December 10th, 2024 03:27 PM
Thanks Kevin! I appreciate the 5-star rating and look forward to working with you again in the future.
thanks for walking me through everything until i felt comfortable
Reply from Jeff Morgan
December 9th, 2024 06:27 PM
Traci, I was happy to do so. Thank you for being amazing and referring so many people to me. I hope you two are loving the new digs!!!!
I felt that the underwriting process undermined the objectives they were requiring, causing me to acrue tax disadvantages.
Reply from Jeff Morgan
December 9th, 2024 06:30 PM
David, thank you so much for taking the time to reply to my survey. It would have been easy to just pass this up. I am escalating your concerns to Sr Management to create solutions for you and other customers in the future. I truly appreciate...
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Brady and Mandy were responsive and clearly explained each step of the process
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Your satisfaction is our top priority, and we're grateful for the opportunity to assist you!
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Brady Johnson - Northpointe Bank
Brady and Mandy were responsive and clearly explained each step of the process
Reply from Brady Johnson
December 10th, 2024 03:29 PM
Your satisfaction is our top priority, and we're grateful for the opportunity to assist you!
Jeff always answered my calls
Reply from Jeff Morgan
December 9th, 2024 06:31 PM
Stephanie, it's easy, when I have such amazing customers!!! Thanks for allowing me to help you and your family.
Brady was great and walked through all the steps and options. He was quick to respond to questions. Truvia was the only down side. It was difficult to prove employment and I couldn't cancel parts that weren't applicable, so I keep getting email...
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Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Mindy, thank you for your feedback and letting me know where we can improve. I've spoken to Senior Management, and they are looking at different verification platforms we can use as an alternative to help make that process easier. It was such...
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for
Brady Johnson - Northpointe Bank
Brady was great and walked through all the steps and options. He was quick to respond to questions. Truvia was the only down side. It was difficult to prove employment and I couldn't cancel parts that weren't applicable, so I keep getting email...
read more
Reply from Brady Johnson
December 10th, 2024 06:13 PM
Mindy, thank you for your feedback and letting me know where we can improve. I've spoken to Senior Management, and they are looking at different verification platforms we can use as an alternative to help make that process easier. It was such...
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Jeff was so amazing in answering ask of our questions. He is very knowledgeable.
Reply from Jeff Morgan
November 19th, 2024 06:09 PM
It was a pleasure helping you. Thanks for the feedback!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Mountain Standard Time (MST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender