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Silverton Mortgage - Winston-Salem, NC
Winston-Salem, NC
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Communication was generally quick. One thing that is super annoying is how on email traffic there are so many attachments where it'll just be something like a logo that is an attachment. Makes it hard to find what you're looking for
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Good communication about each step made things a lot easier.
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Smooth , on time
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Very disorganized. Our employers felt harassed - reached out to 4x - things like that showing the process was disjointed. Lack of clear communication.
Reply from Amy Goodrum
May 18th, 2026 03:50 PM
It is always our goal to communicate effectively and to provide the highest customer service experience and we sincerely apologize that we fell short in both regards. Thank you for taking the time to let us know. With your feedback, we will...
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I would have liked more communication with the lender. This was my first transaction so I was not sure what to expect. Overall my clients were pleased with Silverton and for that reason I would refer again.
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Amy Goodrum
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Everything went smoothly
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very professional and patient
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Loan closed on time with no issues. Great job Amy!
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Lock on loans at best interest rates that time does not expire
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Broker
Specialities
FHA Loans
VA Loans
Conventional Loans
USDA Loans
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.