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Silverton Mortgage - Winston-Salem, NC
Winston-Salem, NC
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Amy was very reachable and made the process as smooth as possible!
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The customer requested a rate lock. Amy failed to lock rate and when she realized her error, she only took half of the responsibility (meaning she issued a lenders credit which I disputed and she later increased to $1389.14 which is 1/2 of...
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Reply from The Silverton Admin
September 27th, 2023 03:14 AM
It is always our goal to provide the highest customer service experience and we sincerely apologize that we fell short in that regard. Thank you for taking the time to let us know. With your feedback, we will take measures to do better in the...
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I think because of the time and it was so busy and so many people are purchasing homes that her schedule was a little bit more hectic and she couldn't get back with you sometimes in a timely manner or sometimes I had to remind her about certain...
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Great communication
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The experience was great because I’m a first time home buyer and the whole process went smooth!
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My experience with Amy, and Silverton as a whole was great!! Amy was so very helpful and full of knowledge throughout the entire process. She was extremely responsive to my phone calls and emails. I was very impressed!! I will definitely keep...
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Everyone we worked with was friendly, knowledgeable and dedicated to helping us in our home buying process.
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My experience with Silverton was great because Amy went over and beyond!! She was extremely helpful, and she was always available when I called. She was able to answer all of my questions, and help me help my clients!!
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Some of the terms weren’t as stated.
Reply from The Silverton Admin
September 27th, 2023 03:14 AM
It is always our goal to provide the highest customer service experience and we sincerely apologize that we fell short in that regard. Thank you for taking the time to let us know. If there are additional details you would like to share, please...
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Amy gave exceptional customer service. She was attentive throughout the process and very responsive!
731–740 of 1194
About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Broker
Specialities
FHA Loans
VA Loans
Conventional Loans
USDA Loans
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.