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Silverton Mortgage - Indianapolis, IN
Indianapolis, IN
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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More correspondence through tout the process and not so last minute.
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Good lender to work with.
Logan and Kristina did an incredible job locking me into a great interest rate and getting me into a home
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Prompt communication and guidance in putting in all necessary paperwork
Easy peasy
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I really appreciated how Jim was in constant contact and reachable with all of our questions.
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I feel like Jeff’s communication was almost completely non-existent unless we were initiating it. I only spokeWith Jeff on the phone once throughout the entire process. Communication is important and to receive little to none is a big problem....
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Reply from The Silverton Admin
September 27th, 2023 03:14 AM
It is always our goal to communicate effectively and to provide the highest customer service experience and we sincerely apologize that we fell short in both regards. Thank you for taking the time to let us know. With your feedback, we will...
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As a listing realtor, jeff got the loan done ahead of time, and fumds at closing on time
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I suggest that the client be kept more oriented about the interest rate in the market, and as soon as the closing period begins, they try to reach the best interest rate. This gives the customer greater purchasing power.
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Not transparent in his emails. Stated terms of the loan were unchanged when in fact the opposite is true. FYI...This matter will be referred and investigated. One cannot take advantage of folks who are not from the USA.
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.