Experience.com
Franklin Loan Center - Scotts Valley's Cover Image
Franklin Loan Center - Scotts Valley in Scotts Valley, CA

Franklin Loan Center - Scotts Valley, Scotts Valley, CA

Scotts Valley, CA
5.0
(56)
Company Logo
Franklin Loan Center is a premier mortgage banker established in 1989 that has been helping individuals and families obtain loans for their homes. With our team of experts, Franklin gets your loan moving through the complex lending process ...... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Overall Ratings
5.0
(56)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • M
    Matt D D
    Posted on June 5th, 2026 08:03 PM
    Char Johanson at Franklin Loan Center has received a review with 5 star rating from Matt D D
    Reply from Owner
    June 6th, 2026 01:01 AM
    Thank you for the 5 star review Matt!
  • T
    Tyler M
    Posted on June 1st, 2026 09:03 PM
    Excellent experience! I highly recommend. We worked with Char on our first home loan, and she was very helpful and responsive throughout the process. Her customer service skills are outstanding and she took the time to clearly explain any aspects...
    read more
    Reply from Owner
    June 2nd, 2026 03:20 AM
    Thank you so much Tyler! It was an honor to be part of your first home buying journey. Wishing you and Sasha all the best in this exciting new chapter!
  • K
    Kathleen A N
    San Juan Bautista, CA
    Posted on May 27th, 2026 06:39 PM
    good commuication
    Reply from Char Johanson at Franklin Loan Cent...
    May 27th, 2026 06:54 PM
    Thank you Kathy. It was a pleasure to help you with your loan.
  • G
    Gregory R N
    San Juan Bautista, CA
    Posted on May 24th, 2026 04:41 PM
    Very pleasant to work with
    Reply from Charlene Rene Johanson
    May 27th, 2026 06:54 PM
    Thank you Greg. It was a pleasure to help you with your loan.
  • J
    Jai N
    San Jose, CA
    Posted on May 19th, 2026 06:38 PM
    Charlene as always quick, transparent and accurate.
    Reply from Char Johanson at Franklin Loan Cent...
    May 19th, 2026 10:54 PM
    Thank you, Jai! It's always a pleasure working with you and Vandana.
  • T
    Taemi H
    Scotts Valley, CA
    Posted on April 21st, 2026 09:46 PM
    Very nice and helpful.
    Reply from Char Johanson at Franklin Loan Cent...
    April 21st, 2026 09:54 PM
    Thank you, Taemi! It was a pleasure to help you and Chris.
  • W
    Warren H G
    Santa Cruz, CA
    Posted on April 5th, 2026 04:15 AM
    CHARLENE did a gr
    Reply from Charlene Rene Johanson
    April 21st, 2026 09:54 PM
    Thanks Warren!
  • S
    Sean S
    Aptos, CA
    Posted on April 4th, 2026 05:57 PM
    Char was incredibily responsive and great at explaining what everything meant throughout the process.
    Reply from Charlene Rene Johanson
    April 21st, 2026 09:55 PM
    I'm grateful for your feedback, Sean. It was a pleasure to help you with your loan. All the best, Char
  • F
    Franklin D
    Santa Cruz, CA
    Posted on April 1st, 2026 03:24 PM
    Clear advice and requests for information. Quick reply. Acceptable rate.
    Reply from Charlene Rene Johanson
    April 21st, 2026 09:56 PM
    Franklin, I appreciate your feedback and I'm glad to hear that the advice and response times met your expectations. It was a pleasure working with you! If you have any further questions or need assistance, please feel free to reach out.
  • C
    Cleo O
    Aptos, CA
    Posted on March 28th, 2026 03:44 PM
    Very responsive and always available. She obviously carees about her clients.
    Reply from Char Johanson at Franklin Loan Cent...
    March 31st, 2026 01:04 AM
    Thank you so much for the feedback, Cleo. It was truly a pleasure working with you to support our mutual clients, and I appreciated how smoothly everything came together.
  • 10 of 56
    About
    Franklin Loan Center is a premier mortgage banker established in 1989 that has been helping individuals and families obtain loans for their homes. With our team of experts, Franklin gets your loan moving through the complex lending process and guides you every step of the way. Using our state of the art platform, plus personalized attention by our team, you get the best of both online management and communications on the details of your loan, plus the expert assistance of our professionals that get to know you and your particular situation. From the routine conventional purchase, government or refi loans, to more esoteric, custom-tailored portfolio products, Franklin has the right team and the exact mortgage products to meet your needs.
    Products & Services
    Mortgage Loan Officer

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS: #237653 © 2022 Franklin Loan Center is a Franklin Loan Corporation Company Equal Housing Lender Licensed by the Department of Financial Protection & Innovation under the California Residential Mortgage Lending Act, 4131316. http://nmlsconsumeraccess.org/
    0 Professionals at Franklin Loan Center - Scotts Valley
    Filters