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Ruoff Mortgage - Sterling Heights, MI
Sterling Heights, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Dennis and his team were always fast to respond to questions or concerns. They were knowledgeable and honest with me throughout the process in order for me to make the best and smartest choices. I can’t imagine working with anyone else!
Answering questions since this was our first home buying experience. Very eye opening but Dennis made it as comfortable as possible . Thank you
for
Ruoff Mortgage - Sterling Heights
Such an amazing team! Really made me feel like family and kept me informed every step of the way!
Reply from Owner
May 10th, 2024 08:22 PM
Hi, Kiara. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
The constant communication and reassurance of my vision and main needs ! They were like family !
Communication, ease of applying, and friendly staff.
My only complaint is that I wish we had in writing the breakdown of the loan before we signed the paperwork.
for
Ruoff Mortgage - Sterling Heights
If I could give Ruoff Mortgage 0 stars, I would. I applied for a mortgage in early February. The only time I spoke to the lender on the phone was last Friday (March 22d) after expressing concern over the process via email. The customer service...
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Reply from Owner
April 9th, 2024 03:33 PM
Dear Kiana,Thank you for taking the time to share your experience with us. We sincerely apologize that the communication and service you received throughout the mortgage process fell short of your expectations, particularly as a first-time...
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for
Ruoff Mortgage - Sterling Heights
Ruoff Mortgage - Sterling Heights has received a review with 5 star rating from DANIELA P
Reply from Owner
March 12th, 2024 07:03 PM
Hi, Daniela. We appreciate the rating and are glad we could provide you with a positive experience!
Dennis was really professional and supportive.
for
Ruoff Mortgage - Sterling Heights
I recently refinanced my house with Ruoff Mortgage. Dennis Bobby and his staff were extremely helpful along the way and made the process very easy. They always answered my calls and all questions I had. Their online system allowed me to track...
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Reply from Owner
March 5th, 2024 06:27 PM
Thank you so much for taking the time to leave this fantastic review Alex! We are thrilled to hear that Dennis Bobby and his team made your refinance experience so easy and efficient. At Ruoff Mortgage, we strive to provide exceptional customer...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1990
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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