Rock Rapids, IA
Rock Rapids, IA
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our empl... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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The 11th hour adjustment where the home was reclassified as a condo when it was listed as a townhouse. Not sure how it was missed through the whole process. Had at least 2 weeks to catch that adjustment. Increase in 'Rate Discount Points' was...
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Jenn was great to work with, but the app is glitchy and needs some work. Our loan had to be split into two. I had to make two separate accounts, then. It was difficult to be sure I was getting everything signed that needed to be signed.
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Jenn did amazing with communicating and working out anything that came up!
Reply from Jenn Hoberg
May 9th, 2022 07:20 PM
Thank you so much Mikayla you were both GREAT wishing you many memories in your new home!
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Would like to thank John and Jason for all the help they provided. I will make sure to send their names out next time someone asks about a home loan.
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Loan closed on time, good communications.
Reply from Jenn Hoberg
May 9th, 2022 07:13 PM
Thank you Judy always a pleasure working with you!
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John and Jason were so awesome. John really spent the time to explain the process and walk us through different scenarios. He gave us great advice and really fought for us. Jason was so awesome too! He helped us so much with random questions,...
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Chris and Gina are the best. Very patient, and helpful with every step.
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Jenn is fantastic at her job. Very knowledgeable, communication is on point and she is professional.
Reply from Jenn Hoberg
April 28th, 2022 05:41 PM
Thank you Megan you are pretty great as well appreciate the kind words and will see you SOON!
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I love Jenn’s communication style. She’s sharp, knows her craft and always works to make transactions a win win
Reply from Jenn Hoberg
April 22nd, 2022 03:01 PM
Thank you so much Tonya I also appreciate working with your team, you ladies are TOP NOTCH!!!
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Rock Rapids
Rock Rapids has received a review with 5 star rating from Tonya V
Reply from Owner
October 15th, 2022 12:00 AM
Thank you for the 5-stars, Tonya!
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About
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our employees like family to ensure they have everything they need to give you the experience you deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.